Founder Associate // London
Hybrid (London)£60k - £110kFull-timePosted 1mo ago
About the role
Role focused on shaping day-to-day operations, hiring, and internal/external communications at a fast-growing YC-funded insurtech startup. Office-based in London with broad ownership from early on.
Responsibilities
- Define how ClaimSorted operates day to day — the cadence, processes and tools that keep a fast-growing team coordinated as we scale.
- Own the candidate and employee experience end to end, and build the systems that keep it consistently high.
- Set the standard for how ClaimSorted communicates, internally and out — voice, templates, response times.
- Act as the first filter on our hiring pipeline: run screening calls and shape the founders' shortlist.
Qualifications
- 0–3 years somewhere you had to organise people and juggle priorities — startup, accelerator, consulting, VC, or a previous founder associate seat.
- You hold several priorities at once and know which one matters today.
- You fix processes rather than absorbing them.
- Naturally good with people, and quick to build rapport.
- Excellent writing. Much of this role is writing on behalf of the company.
- Proficient with AI tools.
Skills
Required:Operational design and process optimizationPeople operations and candidate experienceCommunication and writing
Benefits
- Generous, transparent equity participation
- Quarterly performance bonus: up to 15% of quarterly salary
- Private medical insurance
- Pension contributions in line with UK auto-enrolment requirements
- 28 days annual leave plus bank holidays
- 30 days of remote work annually
- Skilled Worker visa sponsorship
- Company offsites
- Accelerated promotion track in a high-growth environment
Last updated Sep 16, 2026. Interested? Apply on the company site.
About ClaimSorted
Making it easy for insurance companies to process claims
ClaimSorted helps insurance companies remove the hassle of managing claims by enabling them to outsource their claim operations to us. This service is known as a Third Party Administrator (TPA). Unlike traditional TPAs, we blend AI and best-in-class experts to deliver a 5-star customer experience, minimise mistakes and speed up claim assessment.
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