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Founder's Office

Kastle· Founder's Office
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San Francisco$150k - $210kFull-timePosted 1mo ago

About the role

Role in Founder's Office to act as a force-multiplier to the CEO and leadership team, owning cross-functional execution, GTM and operations, and delivering crisp plans with owners and shipped outcomes.

Responsibilities

  • Own the CEO's operating cadence: weekly priorities, KR tracking, meeting hygiene, decision logs, follow-ups.
  • Turn leadership conversations into action: write crisp memos, capture decisions, assign owners, drive closure.
  • Prepare internal and external meetings: briefs, stakeholder maps, agendas, talking points, post-meeting execution.
  • Run special projects across Product, Engineering, Sales, and Customer Success — often simultaneously.
  • Build lightweight systems: dashboards, templates, playbooks, and operating routines that scale.
  • Drive 0→1 initiatives: customer onboarding plans, KPI frameworks, pricing analyses, process redesigns.
  • Support enterprise deal execution: proposal/SOW hygiene, pricing models, redline coordination, mutual action plans.
  • Create customer-ready artifacts: exec updates, ROI/KPI reporting, launch comms, rollout plans.
  • Own the details on high-stakes timelines: dependencies, risk flags, escalation paths.
  • Help operationalize compliance: tracking policy updates, QA workflows, audit-ready documentation, evidence collection.
  • Stand up a Finance function from the ground up
  • Improve internal throughput: planning rituals, meeting structures, hiring process upgrades, tooling choices.
  • Partner with Finance on budgeting, vendor management, and operational metrics as needed.

Qualifications

  • High-agency operator: you proactively diagnose problems and drive solutions end-to-end.
  • Structured thinker: you write clearly, make crisp plans, and turn ambiguity into concrete next steps.
  • Low ego, high standards: you do what it takes, and you care about quality.
  • Fast learner: you can ramp quickly in complex, regulated domains.
  • Trustworthy: you handle sensitive information with discretion.
  • Comfortable with intensity: early-stage pace, shifting priorities, and high expectations.
  • Founder energy: you're a past founder, or have ambitions of becoming one.

Skills

Required:Project managementWritten and verbal communicationAnalytical ability (Excel/Sheets, basic modeling, KPI design)Stakeholder management (execs and ICs, internal and external)Operational rigor (process, documentation, follow-through)
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Kastle

AI agents for mortgage servicing

Kastle is an AI voice agent for mortgage servicing. We help servicers collect payments, verify new borrowers, and qualify new loan inquiries over the phone. Rishi and Nitish met at UIUC where they graduated with degrees in systems engineering and computer science. Rishi was the founding Product Manager for Redfin’s Mortgage Marketplace at 22 and grew the business from $3M to $6M in revenue in 9 months. Nitish patented Verkada’s motion search system and was the youngest tech lead at the company at 23. While building Redfin's Mortgage Marketplace Rishi realized traditional lenders didn't have the infrastructure to service online inquiries and were losing customers. Nitish and Rishi are building Kastle to help traditional financial services companies better interface with their customers.

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