Director, People Operations and Culture
Hybrid (Alameda, CA), Hybrid (Bay Area, CA)$167k - $185kFull-timePosted 1mo ago
About the role
Director of People Operations & Culture serves as the head of HR for all Kiva companies, setting strategic direction and operational foundation for attracting, developing, supporting, and retaining people across multiple entities and states in a highly regulated industry. Leads Talent Acquisition, HR Operations, Employee Relations, Performance Management, Total Rewards, Payroll & Benefits, Workers’ Compensation, Compliance, and Culture. Hybrid in Alameda, CA; must reside near the Bay Area.
Responsibilities
- Set and execute the enterprise-wide People Operations strategy aligned with business goals and growth plans.
- Build scalable people processes for a multi-entity, multi-state organization in a regulated industry.
- Lead people workstream in acquisitions, integrations, and organizational restructuring, including diligence, transition planning, and post-close harmonization of pay, benefits, and policy.
- Serve as the senior People Operations leader across all Kiva companies ensuring alignment and consistency.
- Lead, develop, and mentor the People Operations team with clear priorities and standards.
- Foster cross-functional collaboration between People Operations, Finance, Legal, Operations, and business leaders.
- Establish operating rhythms, metrics, and reporting for people performance and risks.
- Own full-cycle talent acquisition, including sourcing strategy, hiring process, candidate experience, time-to-fill, and quality of hire.
- Lead workforce planning with Finance and leaders including headcount forecasting and requisition governance.
- Own onboarding end-to-end (I-9 compliance, new hire docs, first-year integration).
- Design and continuously improve performance management program (goals, reviews, calibration).
- Own engagement listening strategy (survey design, results analysis, manager action planning).
- Lead talent review and succession planning; build development and internal mobility paths.
- Strengthen manager capability with guidance, tools, and training.
- Provide strategic oversight of employee relations, investigations, and conflict resolution.
- Oversee workplace investigations and escalation to Legal for harassment, discrimination, retaliation, etc.
- Identify recurring themes and drive proactive solutions; oversee separations and RIFs with Legal.
- Own compensation strategy, job architecture, leveling, salary structures, and market benchmarking; ensure pay equity and compliance.
- Ensure accurate payroll processing across entities and states; oversee benefits strategy and administration.
- Own workers' compensation program, ADA/FEHA accommodations, and leave programs (FMLA, CFRA, PDL, SDI, PFL, etc.).
- Partner with EHS on claim strategy, return-to-work, and prevention.
- Ensure compliance with employment laws across states; manage regulatory filings (California pay data reporting, EEO-1).
- Maintain audited, compliant employment infrastructure as new jurisdictions are entered.
- Maintain audit-ready HR documentation and mitigate people-related risks.
- Ensure HRIS data integrity, system optimization, automation, and reporting on turnover, retention, headcount, and cost of workforce.
Qualifications
- Bachelor's degree or equivalent experience; SHRM-SCP or SPHR strongly preferred.
- 8+ years of progressive experience in Human Resources or People Operations, including team leadership.
- Experience leading People Operations in multi-entity, distributed, multi-state workforce; experience entering new states and managing registrations and jurisdiction-specific requirements.
- Strong background in employee relations, compliance, total rewards, and HR operations.
- Experience owning a talent acquisition function and building compensation structures.
- Experience partnering with executive leadership.
- Experience with mergers, acquisitions, or integrations (strongly preferred).
- Cannabis, food & beverage, CPG, or other regulated manufacturing experience preferred.
- Exceptional communication and influencing skills at all levels.
- Bilingual English/Spanish preferred.
Last updated Oct 21, 2026. Interested? Apply on the company site.
About Kiva Confections
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