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Sales Assistant

Mulberry· Retail Stores
Apply on company site
Edinburgh£13.45/hrPermanent Part-TimePosted 1mo ago

About the role

Mulberry Sales Assistants (Experience Experts) create memorable customer experiences, using product knowledge and storytelling to build long-lasting relationships. Role emphasizes customer focus, performance, and commitment to people and the planet within a B Corp culture.

Responsibilities

  • Create a welcoming and fun environment for customers and team.
  • Deliver an engaging, dynamic and memorable customer experience in-store.
  • Develop and maintain key customer relationships using in-store CRM tools.
  • Be culturally connected and use Mulberry’s context in life and art to excite customers.
  • Be curious about the business and share ideas.
  • Have a competitive spirit and a strong desire to succeed.
  • Deliver operational excellence with respect for people, product and environment.
  • Embodies Mulberry values: honest, dynamic, community spirited.
  • Support inclusive culture with open-minded and respectful behavior.
  • Inspire to work for a B Corp business with environmentally and socially responsible practices.

Qualifications

  • Honest
  • Dynamic
  • Community Spirited
  • In love with fashion!

Skills

Required:Customer serviceProduct knowledgeCommunication and storytelling
Nice to have:CRM tools

Benefits

  • Competitive basic salary
  • Bonus
  • Product allowance
  • Staff discount and exclusive access to staff sales
  • Extra day off for your birthday
  • Pension Contributions & Life Assurance
  • Training and development opportunities
  • x2 paid volunteering days per year
  • Access to Help@Hand wellbeing service (remote GP, mental health support, physiotherapy, personal training & retail discounts)
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Mulberry

Shop the official mulberry.com website for timeless British luxury. Discover our classic leather bags, accessories, womenswear and travel collections.

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