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Enrollment Systems & Operations

Stedi· Strategy & Operations
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RemoteFull-timePosted 1mo ago

About the role

We’re building a new healthcare clearinghouse. This role focuses on understanding, supporting, and optimizing transaction enrollment operations end-to-end, including systems, automations, communications, and payer interactions to produce a seamless enrollment experience for customers and providers.

Responsibilities

  • Contribute and scale the day-to-day operation of Stedi’s transaction enrollment program.
  • Establish and continuously improve Stedi’s enrollment playbook across thousands of payers that supports a growing percentage of the country’s provider base.
  • Interface with customers, intermediary clearinghouses, and payers on a daily basis in order to get enrollments approved, improve the systems, and scale the operation.
  • Create and grow a content management system of payer-specific enrollment steps and feed those steps back into the product and system that you operate.
  • Collaborate with product to define and ship requirements to improve the enrollments product, both the external version and internal tooling that supports.
  • Measure the performance of your system by defining metrics, and driving those metrics to levels not achieved by other clearinghouses.
  • Troubleshoot enrollment issues, solve root causes, and manage customer-related escalations relating to missing ERAs.

Qualifications

  • You have experience building operational processes and programs.
  • You are exceptional at staying on top of many open threads simultaneously.
  • You have a technical background. You love building automations, workflows, and using AI to support end-to-end automation.
  • You have experience in externally facing roles: client-facing roles; ideally within consulting, support, implementation and onboarding, or program management.
  • You have a systems mindset. You understand gaps and articulate them to product, payer operations, and engineering teams.
  • You are resourceful, self-motivated, self-disciplined, and able to work independently.
  • You move quickly and can balance urgency with clear communication and proactive collaboration.

Skills

Required:Operational process designproject / program managementAutomation and workflowsexternal stakeholder management
Last updated Oct 15, 2026. Interested? Apply on the company site.

About Stedi

The only programmable healthcare clearinghouse

Stedi is the only programmable healthcare clearinghouse. We offer modern, AI-ready APIs for eligibility checks, claims, transaction enrollment, and more.

healthcareAPIssoftwarehealth tech
Company profileWebsite

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