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Customer Business Operations Specialist

NVIDIA· Rep, Customer Service
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Tokyofull-timePosted 1mo ago

About the role

NVIDIA seeks a seasoned Customer Business Operations Specialist in Japan (Tokyo) to manage direct customer relationships and the full order lifecycle, collaborating with sales, finance, and operations to maintain smooth and reliable processes.

Responsibilities

  • Oversee and optimize the entire sales funnel, from lead generation to deal closure
  • Analyze sales data and metrics to identify trends, opportunities, and areas for improvement
  • Develop and implement strategies to streamline sales processes and increase productivity
  • Manage and optimize the CRM system and other sales technologies
  • Collaborate with sales leadership to create accurate sales forecasts
  • Provide regular reporting and insights to sales leadership on sales performance
  • Work cross-functionally with sales, marketing, finance, and product teams to align strategies
  • Continuously evaluate and implement new sales tools and technologies

Qualifications

  • Bachelor's degree in Business, Marketing, or related field
  • 3+ years of experience in sales operations or related roles
  • Strong analytical skills with proficiency in data analysis and visualization tools
  • Expert knowledge of CRM systems, preferably Salesforce
  • Excellent project management and organizational skills
  • Strong leadership abilities with experience managing teams
  • Exceptional communication and interpersonal skills
  • Strategic thinker with the ability to translate data into actionable insights
  • Experience with sales forecasting and pipeline management

Skills

Required:Sales operationsCRM (Salesforce)Data analysis and visualizationForecasting and pipeline managementCross-functional collaborationProject management
Last updated Sep 4, 2026. Interested? Apply on the company site.

About NVIDIA

World Leader in AI Computing

NVIDIA invents the GPU and drives advances in AI, HPC, gaming, creative design, autonomous vehicles, and robotics.

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