← All roles

Field Operations Specialist - NVIS Professional Services

NVIDIA· Architect, Professional Services
Apply on company site
Hybrid (Singapore)full-timePosted 1mo ago

About the role

Professional Services Operations Expert supporting end-to-end operational processes across global customer engagements, drafting SoWs, negotiating with vendors, managing PS information systems, and driving process improvements in a fast-paced, hybrid on-site role in Singapore.

Responsibilities

  • Drafting and processing Statements of Work (SoW) in collaboration with customers and partners.
  • Leading negotiations and approvals with internal interfaces and external vendors.
  • Managing workflows and configurations in Professional Services information systems – including design, implementation, and ongoing support.
  • Using NVIDIA’s internal systems to search, manage, and update operational data. Identify and implement AI-powered solutions to streamline operations and improve the efficiency of the team.
  • Supporting global and regional deployment teams (internal and third-party) to ensure smooth and efficient execution of services.
  • Identifying and driving process improvements to optimize delivery speed and operational scalability.
  • Working in a highly dynamic environment, often requiring independent problem-solving and out-of-the-box thinking

Qualifications

  • Based in Singapore – hybrid role requires on-site presence at the company office at least two days per week.
  • 3+ years of experience in Professional Services operations or a similar role within a technology company. Degree or equivalent practical experience in Business Administration, Operations Management, or relevant field.
  • Proven direct customer-facing experience.
  • Experience working with legal terms and negotiating with third-party contractors.
  • Strong capability in process ownership and improvement initiatives across operational teams.
  • Excellent written and verbal communication skills (native English, Mandarin speaking).
  • High attention to detail, accountability, ownership and collaborative approach.
  • Analytical thinking and creative problem-solving skills.
  • Experience working with AI tools. Proficiency in Microsoft Office, especially Excel and Outlook.
  • Ability to work during early mornings and late evenings, to support global teams.

Skills

Required:Statement of Work (SoW) draftingNegotiationOperational data managementGlobal deployment supportProcess improvementCommunication
Nice to have:AI tooling
Last updated Sep 4, 2026. Interested? Apply on the company site.

About NVIDIA

World Leader in AI Computing

NVIDIA invents the GPU and drives advances in AI, HPC, gaming, creative design, autonomous vehicles, and robotics.

AIautonomous vehiclesgaminggpugraphics cardhigh performance computingliquid-ai-recruiting-targetllm
Company profileWebsite

More open roles at NVIDIA