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Sr Compliance Specialist, Amazon Global Logistics

Amazon
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Tempe, AZ$26.29/hr - $41.77/hrPosted 1mo ago

About the role

Senior compliance role focused on resolving cargo detained by U.S. government agencies (CBP, FDA, CPSC, EPA, etc.) for Amazon Global Logistics. Primary resolution owner of detention cases across U.S. ports, collaborating with importers, agencies, carriers, and internal teams to move cases from intake to final resolution while meeting strict deadlines and SLAs.

Responsibilities

  • Manage an active caseload of CBP exam holds, PGA detentions, and other enforcement actions across assigned U.S. ports — from intake through resolution (release, re-export, destruction, or formal response)
  • Track and respond to CBP CF-28 and CF-29 notices within statutory deadlines; escalate approaching deadlines and elect appropriate disposition paths, including re-export, manipulation/destruction, and UFLPA exclusion proceedings
  • Serve as the primary government-facing customs broker point of contact — building working relationships with CBP officers, FDA district staff, CPSC analysts, EPA inspectors, and other PGA personnel
  • Coordinate logistics for cargo returns, CES pickup, drayage, and destruction with carriers, exam facilities, and Amazon's logistics network teams
  • Partner cross-functionally with CTU operations, finance, controllership, and billing on entry corrections, fee approvals, invoice reconciliation, and systemic filing issues
  • Draft formal agency responses, triage enforcement communications by urgency, and escalate seizure and penalty actions same business day per team SLAs
  • Contribute to weekly business reviews and operational reporting — port-level case status, dwell aging, hold/exam rates, and constraint callouts for leadership
  • Collaborate with product, tech, and I&I teams on automation and AI initiatives to improve exam resolution workflows and scale operational capacity

Qualifications

  • - Experience in Trade Compliance and/or Supply Chain industry, i.e. as customs agent/officer, compliance specialist, or customs operations
  • - Working knowledge of CBP entry types, import regulations, and PGA hold processes (CBP, FDA, CPSC, EPA, USDA/AQI)
  • - Ability to read and interpret CBP forms (CF-28, CF-29, CF-7512, CF-3499) and federal enforcement correspondence

Skills

Required:Trade ComplianceCBP forms interpretationRegulatory engagement
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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