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Sr Compliance Specialist, Amazon Global Logistics

Amazon· Amazon Global Logistics
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Arlington, VA$26.29/hr - $41.77/hrFull-timePosted 1mo ago

About the role

Senior compliance role within Amazon Customs & Trade (ACT) focused on resolving cargo detained by CBP, FDA, CPSC, EPA, and other PGAs across U.S. ports. Requires cross-functional collaboration with IORs, government agencies, carriers, and Amazon teams; emphasizes ownership, adapting to shifting priorities, and timely case resolutions with potential financial implications.

Responsibilities

  • Manage an active caseload of CBP exam holds, PGA detentions, and other enforcement actions across assigned U.S. ports — from intake through resolution (release, re-export, destruction, or formal response)
  • Track and respond to CBP CF-28 and CF-29 notices within statutory deadlines; escalate approaching deadlines and elect appropriate disposition paths, including re-export, manipulation/destruction, and UFLPA exclusion proceedings
  • Serve as the primary government-facing customs broker point of contact — building working relationships with CBP officers, FDA district staff, CPSC analysts, EPA inspectors, and other PGA personnel
  • Coordinate logistics for cargo returns, CES pickup, drayage, and destruction with carriers, exam facilities, and Amazon's logistics network teams
  • Partner cross-functionally with CTU operations, finance, controllership, and billing on entry corrections, fee approvals, invoice reconciliation, and systemic filing issues
  • Draft formal agency responses, triage enforcement communications by urgency, and escalate seizure and penalty actions same business day per team SLAs
  • Contribute to weekly business reviews and operational reporting — port-level case status, dwell aging, hold/exam rates, and constraint callouts for leadership
  • Collaborate with product, tech, and I&I teams on automation and AI initiatives to improve exam resolution workflows and scale operational capacity

Qualifications

  • Experience in Trade Compliance and/or Supply Chain industry, i.e. as customs agent/officer, compliance specialist, or customs operations
  • Working knowledge of CBP entry types, import regulations, and PGA hold processes (CBP, FDA, CPSC, EPA, USDA/AQI)
  • Ability to read and interpret CBP forms (CF-28, CF-29, CF-7512, CF-3499) and federal enforcement correspondence

Skills

Required:Trade Compliance / Customs operationsCBP forms and enforcement documents

Benefits

  • Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans)
  • EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage
  • 401(k) matching, paid time off, and parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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