Logistics Coordinator, Global Transportation & Logistics
Amazon· Global Transportation & Logistics
Los Angeles, CA$24.25/hr - $26.5/hrfull-timePosted 1mo ago
About the role
Transportation Coordinator supporting daily North America transportation operations for Tech Supply Chain customers and Global RAD Operations, coordinating outbound shipments, tracking in transit, resolving exceptions, and ensuring on-time delivery while balancing customer focus with frugality.
Responsibilities
- Schedule and coordinate both less than truckload and full truckload palletized freight shipments and small parcel packages across North America fulfillment locations
- Use multiple carrier platforms and shipping systems to generate labels, book shipments, and confirm carrier pickups
- Rate quote customer shipping requests and make service-level decisions balancing customer obsession and frugality
- Identify transportation consolidation opportunities to optimize cost and reduce shipment volume
- Track shipments in transit from origin to destination, monitoring status across parcel, LTL, and ground networks
- Action shipments with exceptions and delays, escalating with carriers and customer service teams to drive resolution
- Conduct shipment inquiries, file freight claims and support customer shipment investigations, providing timely updates to stakeholders
- Troubleshoot shipping errors and resolve issues end-to-end, escalating complex problems when necessary
- Provide customer experience support by setting and managing customer delivery appointments when required
- Communicate daily pickup projections and volume forecasts to carriers to ensure capacity alignment
- Support RAD Operations shipping teams with transportation coordination and shipment execution needs
- Communicate professionally via email and phone with parcel, LTL, and FTL transportation providers
- Serve as the transportation liaison between GTL, RAD Operations, and cross-functional partners
- Maintain carrier compliance records including arrival and departure times for scorecard development
- Coordinate with business partners, stakeholders, and peers to ensure seamless daily operations
Qualifications
- High school or equivalent
- 1+ years of Microsoft Office (Word, Excel, and Outlook) experience
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required
- 1+ years of transportation and supply chain experience
Skills
Required:Microsoft OfficeTransportation coordination
Nice to have:Tracking platforms / TMS
Last updated Oct 25, 2026. Interested? Apply on the company site.
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