Senior Station Manager, AMZL
Amazon· Fulfillment & Operations Management
Hybrid (Alpharetta, GA), Hybrid (Atlanta, GA), Hybrid (Doraville, GA)$135k - $182.7kFull-timePosted 1mo ago
About the role
Senior AMZL Station Leader responsible for budget, people development and operations at an Amazon Logistics Delivery Station (DS); leads a team of Operations, Area and Shift Managers; drives safety, quality, performance and customer experience while building leadership bench strength.
Responsibilities
- Responsible for the overall safety, quality, performance, customer experience and people development for all delivery station operations
- Drives vision for station team and creation of quality initiatives, process change initiatives and other lean initiatives to enable their functional area and ultimately the DS to meet and exceed business plan
- Problem-solves for closing gaps between performance and goals
- Sets and clarifies requirements and expectations for Operations, Area and Shift Managers; measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments
- Manages an environment concerning the delivery of Amazon orders direct to our customers, subject to ever rising volume and complexity, operating on a 24/7 basis
- Manages day-to-day relationships with multiple Delivery Service Providers (DSPs)
- Presents operational metrics regularly to the senior leadership team
- Hires and develops top talent; creates and implements a talent plan including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement
- Leverages the Operations, Area and Shift Managers by sourcing and nurturing ideas, and rolling them into improvement plans for the functional area
- Cultivates strong culture and engagement throughout all levels of the delivery station team
- Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network
- Works with key business partners to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives
Qualifications
- Bachelor's degree or equivalent
- 7+ years’ direct management experience in logistics, fulfillment, last-mile manufacturing, engineering, production or distribution environment (including salaried, hourly and agency workforce)
- Demonstrated track record of delivering performance and financial results in high pressure environments
- Experience with performance metrics, process improvement and lean techniques
- Experience with full lifecycle staffing (interviewing, hiring, performance management, promotions and terminations)
- Strong analytical capability; data-driven problem solving
- Excellent communication skills (local language and English, written and verbal)
- Experience managing third party resources on a regional/national scale
- Experience managing contingent workforce during peak seasons
- Flexible to work varied hours including overnight, weekends and holidays
Skills
Required:Leadership and people managementOperational excellence and leanData analysisStaffing and talent development
Benefits
- Health insurance (medical, dental, vision) including prescription
- Basic Life & AD&D insurance with option for supplemental life plans
- EAP, Mental Health Support, Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.
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