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Senior Program Manager , Selling Partner Trust

Amazon· Selling Partner Trust / Store Integrity (TSI)
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Seattle, WA$115.6k - $160kFull-timePosted 1mo ago

About the role

Lead key initiatives in Amazon's Account Health program, focusing on seller remediation, policy collaboration, and data-driven improvements to seller experience and trust. Drive cross-functional partnerships, define strategy, and measure impact to protect sellers and customer trust.

Responsibilities

  • Lead the development and implementation of a new seller remediation experience.
  • Partner with policy teams and implement process improvements, collaborating with legal, policy, and product stakeholders.
  • Create mechanisms to identify and track improvement opportunities across multiple teams based on data and anecdotes, and measure impact for all sellers.
  • Keep owners accountable to ETAs.
  • Analyze seller feedback and metrics to optimize appeal processes.
  • Manage program strategy and metrics, and communicate results to senior leadership.

Qualifications

  • 5+ years of program or project management experience
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Skills

Required:Program managementData-driven decision makingCross-functional collaboration

Benefits

  • Health insurance (medical, dental, vision, prescription)
  • Basic Life & AD&D insurance and option for Supplemental life plans
  • EAP, Mental Health Support, Medical Advice Line
  • Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
  • 401(k) matching
  • Paid time off
  • Parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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