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Executive Assistant

Amazon· Executive Support / Amazon Customer Service (CS) CXP
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Seattle, WA$82.7k - $129.8kFull-timePosted 1mo ago

About the role

Executive Assistant to support the Vice President of the Amazon Customer Service CXP (Customer Experience Products) organization in a fast-paced, strategic environment. The role focuses on calendar management, organizational coordination, communications, event planning, travel logistics, and strategic project support for a globally distributed leadership team.

Responsibilities

  • Own the VP's executive calendar with strategic prioritization across multiple time zones
  • Protect time for important, non-urgent work and build a realistic calendar
  • Create coordination mechanisms across the VP's leadership team and senior executives
  • Develop organizational context to recommend delegates and minimize rescheduling
  • Anticipate scheduling conflicts and resolve them proactively
  • Serve as the connective tissue ensuring information, decisions, and follow-up move efficiently
  • Proactively surface important developments and create clarity on ownership, timing, next steps
  • Use appropriate communication channels and distinguish escalation needs
  • Build relationships with VP's leadership team, peer EAs, and partners across Amazon
  • Track commitments and ensure follow-through
  • Plan and execute meetings and events including leadership offsites, workshops, and employee engagement activities
  • Handle event logistics (venue, catering, room setup, transportation, materials)
  • Coordinate schedules across multiple leaders and organizations
  • Lead space planning for a globally distributed organization
  • Coordinate complex domestic and international travel with multi-city itineraries
  • Manage changes and disruptions, complete expense reports promptly
  • Track and drive completion of key deliverables across the VP's portfolio
  • Support ad hoc strategic projects and implement process improvements
  • Design and implement scalable processes for the EA community and broader organization

Qualifications

  • 5+ years of senior level leadership support, or 3+ years of Amazon experience
  • High school or equivalent diploma
  • Experience with Microsoft Office products (Word, PowerPoint, Excel, Outlook, SharePoint, InfoPath)
  • Experience with executive-level calendar management
  • Experience coordinating domestic or international travel or managing multiple calendars
  • Experience in a fast-paced, high-tech company or with executive calendar management

Skills

Required:Executive calendar managementStakeholder managementCommunication skills
Nice to have:Event planning

Benefits

  • Health insurance (medical, dental, vision, prescription) and life/AD&D options
  • 401(k) matching
  • Paid time off and parental leave
  • Employee assistance and mental health support
  • Flexible Spending Accounts and other benefits details referenced in description
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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