Program Manager, Whole Foods Market E-Commerce
Amazon· Whole Foods Market E-Commerce Business Team
Hybrid (AUSTIN, TX)$74.2k - $129.8kFull-timePosted 1mo ago
About the role
Program Manager to drive critical business inputs of the Whole Foods Market E-Commerce business, including services, pricing, and customer go-to-market. Leads strategy, execution, and KPI management of key E-Commerce workstreams in partnership with Merchandising, Marketing, Operations, Finance, and Technology.
Responsibilities
- Executes assigned e-commerce programs and projects
- Identifies and recommends optimizations for program execution based on competitive analysis, customer insights, customer feedback, and assessment of business results
- Develops program-specific tactics and goals to achieve business and customer engagement objectives
- Leads execution of programs, including managing timelines and budgets and communicating program status
- Ensures / develops weekly, monthly, and quarterly reporting for e-commerce programs
- Identifies reporting requirements and ensures access to program-related data
- Partners with marketing analytics to assess metrics / dashboard and identify key performance insights
- Maintains awareness of e-commerce trends, developments, and best practices
- Provides coaching and mentoring for new TMs
- Serves as a resource on WFM capabilities and captainships
- Informally shares appreciation and feedback to improve the performance of others
Qualifications
- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
Skills
Required:Program managementProcess improvementData analysis
Nice to have:Stakeholder management
Benefits
- health insurance (medical, dental, vision, prescription)
- Basic Life & AD&D insurance and option for Supplemental life plans
- EAP, Mental Health Support, Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- paid time off
- parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.
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