RFID Store Design/Operations Engineer, JWO Merchant Operations
Amazon· Operations, IT, & Support Engineering
Seattle, WA$119.6k - $161.7kFull-timePosted 1mo ago
About the role
RFID-focused engineer role within Amazon's Just Walk Out (JWO) Merchant Operations to design and implement end-to-end RFID solutions for retail customers, bridging product engineering and operations with a focus on store configuration, deployment readiness, and scalable processes.
Responsibilities
- Understand the business/operational needs and challenges of JWO's RFID customers across our current verticals
- Stay current on the features and benefits of JWO's latest RFID products and tools as well as their constraints and limitations
- Provide RFID customers the right (in-store and back-of-house) RFID solution the first time proven with quantitative before/after data
- Adhere to, enforce, and improve our store configuration and launch process in partnership with sales and implementation teams
- Identify any gaps in JWO's RFID product offering and escalate them to our product team for short-term mitigations and long-term solutions
- Present customer learnings, process improvements, program updates, and strategic roadmaps to senior leadership on a regular basis using strong written and verbal communication skills.
- 25% travel expected based on business needs
Qualifications
- Bachelor's degree or above in STEM (Science, Technology, Engineering, and Mathematics)
- 5+ years of Microsoft Office products and applications experience
- Experience working in a fast-paced and highly cross-functional organization
- 5+ years optimizing designs, processes, and/or products in retail and/or engineering
- Experience working directly with customers and delivering products/solutions with quantitative impact
- Experience and technical background in defining standardized processes and scalable software tools
Skills
Required:RFID solutions designProcess improvementStakeholder communicationCustomer-facing engagementData-driven decision making
Benefits
- Health insurance (medical, dental, vision, prescription) and Basic Life & AD&D insurance with options for Supplemental life plans
- EAP, Mental Health Support, Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.
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