Technical Account Manager, ES – APJC-ASEAN
Amazon· Operations, IT, & Support Engineering
Hybrid (Singapore)Full-timePosted 1mo ago
About the role
AWS Applied AI Solutions (AAIS) seeks a Technical Account Manager to provide consultative architectural and operational guidance, helping customers maximize value from AWS while expanding technical consulting and leadership skills in Singapore.
Responsibilities
- You'll build solutions provide technical guidance and advocate for the customer
- Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
- Develop trusting relationships with customers understanding their business needs and technical challenges
- Using your technical acumen and customer obsession you'll drive technical discussions regarding incidents trade-offs and risk management
- Consult with a range of partners from developers through to C-suite executives
- Collaborate with AWS Solutions Architects Business Developers Professional Services Consultants and Sales Account Managers
- With a bias for action you'll proactively find opportunities for customers to gain additional value from AWS
- Provide detailed reviews of service disruptions, metrics, and detailed prelaunch planning
- Being part of a wider Enterprise Support team you'll provide post-sales consultative expertise
- Solve a variety of problems across different customers as they migrate their workloads to the cloud
- Uplift customer capabilities by running workshops and brown bag sessions.
Qualifications
- 5+ years of technical engineering experience
- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Bachelor's degree
Skills
Required:Technical account managementCustomer relationship management
Nice to have:Technical leadership
Benefits
- Flexible work hours and arrangements (culture of work-life harmony)
- Mentorship and opportunities to gain AWS certifications
- Inclusive workplace culture and employee affinity groups
Last updated Oct 25, 2026. Interested? Apply on the company site.
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