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Data Center Technician, Data Center Operations

Amazon· Operations, IT, & Support Engineering
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Hybrid (Aurora, CO)$39/hr - $68/hrFull-timePosted 1mo ago

About the role

Cleared Data Center Technician role within AWS Infrastructure Services focusing on diagnosing and resolving data center infrastructure issues (hardware, fiber, networking) and supporting 24/7 operations across multiple sites. Requires TS/SCI with polygraph clearance and US citizenship.

Responsibilities

  • Engage in physical data center activities including capacity planning, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning
  • Lifting and moving material up to 49 pounds each
  • Working in cramped and/or elevated locations
  • Bending, lifting, stretching, and reaching
  • Standing and walking for up to 8+ hours a day
  • Ascending and descending ladders, stairs, and gangways safely
  • Work in a noisy environment
  • Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)
  • Take ownership of technical issues brought by customers, engaging other teams to drive resolution
  • Troubleshoot and solve problems at their root and understand broader context
  • Maintain SLAs through proactive issue detection and reporting
  • Be proactive and act without direction; contribute to process improvements
  • Role may shift across multiple sites and include variable day/night/weekend/holiday schedules

Qualifications

  • High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
  • 2+ years of server hardware troubleshooting and repair experience, or experience in networking
  • Current, active US Government Security Clearance of TS/SCI with Polygraph
  • Associate's degree in IT-related field or equivalent professional or military experience

Skills

Required:OS and IT principles applicationTechnical troubleshooting

Benefits

  • Health insurance (medical, dental, vision, prescription)
  • Basic Life & AD&D insurance with option for Supplemental life plans
  • EAP, Mental Health Support, Medical Advice Line
  • Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
  • 401(k) matching
  • Paid time off
  • Parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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