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Operations Manager

Amazon· Fulfillment & Operations Management
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Waco, TX$81.9k - $122.8kFull-timePosted 1mo ago

About the role

Operations Manager responsible for leading and developing a team of salaried and hourly staff, ensuring safety, quality, attendance, and performance, and driving productivity improvements through data-driven decisions across a three-stage fulfillment workflow (First mile, Middle mile, Last mile).

Responsibilities

  • Support, mentor, and motivate your salaried and hourly workforce
  • Lead large-scope projects with site and regional impact
  • Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
  • Manage safety, quality, productivity, and customer delivery promises
  • Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
  • Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
  • Stand/walk for up to 12 hours during shifts
  • Work in an environment where the noise level varies and can be loud
  • Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
  • Continuously climb and descend stairs (applies to sites with stairs)

Qualifications

  • 3+ years of employee and performance management experience
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Skills

Required:People managementProject managementData-driven decision makingSafety & compliance
Nice to have:Communication and interpersonal skills

Benefits

  • Health insurance (medical, dental, vision, prescription)
  • Life & AD&D insurance and option for supplemental life plans
  • Employee Assistance Program (EAP) and Mental Health Support
  • Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
  • 401(k) matching
  • Paid time off
  • Parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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