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Technical Product Launch Manager

Amazon· Amazon Robotics
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North Reading, MA, Westboro, MA$131.3k - $177.6kFull-timePosted 1mo ago

About the role

Technical Product Launch Manager driving end-to-end launches of next-generation robotics technologies into Amazon's live operational network, bridging Amazon Robotics Engineering & Product with Amazon Operations & Maintenance.

Responsibilities

  • Deliver Results: Lead end-to-end launch and field testing of new automation solutions; track deliverables, manage project risks, and publish status reports.
  • Customer Obsession: Build deep expertise in site operations and maintenance, cultivate strong relationships with site customers, and serve as their advocate in every product decision.
  • Dive Deep: Analyze performance, availability, and quality metrics during field tests; identify root causes and translate findings into prioritized product and process improvements.
  • Invent and Simplify: Evaluate user roles against product requirements, manage a prioritized feature backlog, and champion the highest-impact improvements in engineering roadmap and sprint reviews.
  • Deliver Results: Develop and deliver user training—from associate standard work to leadership level theory-of-operations content—including leading product teardowns to create maintenance procedures.
  • Customer Obsession: Manage day-to-day field testing, secure site leadership buy-in for changes, and triage operational issues arising from NPI activities to keep launches on schedule.

Qualifications

  • 3+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
  • Experience in a customer-facing role, engaging with customer executives, technologists or partners to solve business problems with advanced technologies
  • Bachelor's degree in Science, Technology, Engineering, Math, or a related field
  • Experience in a direct or matrixed role leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams

Skills

Required:Technical program managementCustomer relationship managementAnalysis and data-driven decision making
Nice to have:Training and enablementProject management methodologies (PMP, Scrum/Agile, SAFe)

Benefits

  • Medical, Dental, and Vision Coverage
  • Maternity and Parental Leave Options
  • Paid Time Off (PTO)
  • 401(k) Plan
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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