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Area Manager I, Operations, Amazon Logistics

Amazon· Operations
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MEX, Alvaro Obregon, MEX, CdmxFull-timePosted 1mo ago

About the role

Manager role focusing on daily inventory control, quality assurance and capacity activities within a Delivery Station, supporting KPIs, process improvement, and cross-team collaboration to ensure on-time customer delivery.

Responsibilities

  • Create balance between “Work hard” and “Have fun” with associates under scope
  • Internal audits execution, ensure the team execution to accomplish the business goals
  • Support process improvement activities associated with process inefficiencies and/or new functions currently not performed in day-to-day operations
  • Assist in the development, documentation, deployment and monitoring the key business processes which support all internal processes of AMZL Mexico.
  • Follow up and dive deep the KPIs of operations within the delivery station, implement and develop the delivery station’s workflow and metrics according to the standard work and book of processes, to achieve year-over-year improvements.
  • Actively supports and promotes organization change.
  • Measure drivers’ performance, discipline and customer experience service, processes Mapping activities, implement change and/or develop new processes as required to provide ability to better service Amazon customers, focus on reducing cost.
  • Support, mentor, and motivate your hourly workforce.
  • Manage safety, quality, productivity, and customer delivery promises
  • Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

Qualifications

  • 1+ years of employee and performance management experience
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • 2+ years of performance metrics, process improvement or lean techniques experience
  • Bachelor's degree or above
  • Speak, write, and read fluently in English
  • Speak, write, and read fluently in Spanish

Skills

Required:Employee and performance managementProcess improvement / lean techniquesKPI analysis and metrics

Benefits

  • Visibly listed benefits are referenced in the job description page but not enumerated here
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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