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Operations Manager

Amazon
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Rock Tavern, NY$91k - $136.5kFull-timePosted 1mo ago

About the role

Operations Manager leading and developing a team of salaried and hourly talent to meet safety, quality, attendance, and performance targets across a multi-mile operations network, with a data-driven approach to productivity and customer delivery.

Responsibilities

  • Support, mentor, and motivate your salaried and hourly workforce
  • Lead large-scope projects with site and regional impact
  • Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
  • Manage safety, quality, productivity, and customer delivery promises
  • Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
  • Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
  • Stand/walk for up to 12 hours during shifts
  • Work in variable noise and temperatures environments (delivery stations include outside loading)
  • Continuously climb and descend stairs (sites with stairs)

Qualifications

  • 3+ years of employee and performance management experience
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • 1+ years of performance metrics, process improvement or lean techniques experience (preferred)
  • Experience managing a team of 2+ salaried employees and 70+ indirect employees (preferred)
  • Experience scoping, leading, and implementing process improvements through Lean, Kaizen, and/or Six Sigma (preferred)
  • Demonstrated problem solving and analytical skills (preferred)
  • Excellent customer service, communication, and interpersonal skills (preferred)
  • Track record of meeting or exceeding department performance goals (preferred)
  • Bachelor’s or Master’s in Engineering, Operations, Supply Chain/Logistics, or related field (preferred)
  • Experience in manufacturing, military, biotech, electronics, energy, or distribution environments (preferred)

Skills

Required:People managementProject leadershipData-driven decision making

Benefits

  • Health insurance (medical, dental, vision, prescription)
  • Basic Life & AD&D insurance with optional Supplemental life plans
  • Employee Assistance Program and Mental Health Support
  • Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
  • 401(k) matching
  • Paid time off
  • Parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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