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IT Support Engineer

Stability AI· Technical
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Remote$85k - $120kfull-timePosted 1mo ago

About the role

IT Support Engineer role at Stability AI providing responsive, reliable technical support across a globally distributed organization, owning onboarding, device provisioning, access management, endpoint administration, and asset tracking.

Responsibilities

  • Provide timely technical support across hardware, software, identity, network, and cloud application issues
  • Own employee onboarding and offboarding, including device setup, account provisioning, and application access
  • Configure, deploy, secure, track, and maintain laptops and other IT equipment
  • Administer Okta, Google Workspace, Iru / Kandji , and other core workplace systems
  • Support identity and access management, SSO, MFA, endpoint security, and SaaS applications
  • Troubleshoot issues across macOS and Windows environments, with opportunities to support Linux
  • Maintain accurate asset inventory, access records, operational processes, and IT documentation
  • Resolve technical issues independently and escalate complex security or infrastructure matters when needed
  • Support access reviews, compliance initiatives, and incident-response activities
  • Identify and implement improvements to IT workflows, support processes, and the employee experience
  • Build basic automations and integrations that reduce manual work and improve operational efficiency
  • Partner with Security, People, Legal, Finance, and Engineering on company-wide initiatives
  • Evaluate and support emerging technologies, including AI productivity tools, agentic workflows, and MCP integrations

Qualifications

  • Experience in IT support, desktop support, systems administration, or a related technical role
  • Strong knowledge of macOS and Windows devices, hardware, software, networking, and cloud applications
  • Experience administering Google Workspace and device-management tools such as Iru / Kandji, Jamf, or similar platforms
  • Working knowledge of identity and access management, SSO, MFA, endpoint security, and SaaS administration
  • Familiarity with platforms such as Okta, Slack, Zoom, Atlassian, and GitHub
  • Strong troubleshooting skills and the ability to independently manage issues through resolution
  • Clear written and verbal communication skills
  • Strong attention to detail and the ability to manage multiple requests and priorities
  • A security-conscious, service-oriented approach to supporting employees
  • Interest in generative AI, automation, and emerging workplace technologies

Skills

Required:IT support and troubleshootingOnboarding and offboardingIdentity and access managementGoogle Workspace administrationOkta administration
Last updated Sep 6, 2026. Interested? Apply on the company site.

About Stability AI

Stability AI is the enterprise-ready creative partner for teams and creators, delivering professional-grade generative AI tools and solutions for content production at scale.

Stability AI is the enterprise-ready creative partner for teams and creators, delivering professional-grade generative AI tools and solutions for content production at scale.

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