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Project Delivery Specialist - Helsinki

Tandem Health· Medical Operations
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HelsinkiFull-timePosted 1mo ago

About the role

Tandem Health’s AI assistant supports clinicians by generating clinical notes, certificates, and referrals from consultations, with ongoing expansion into advanced modules. The role is to own end-to-end implementation for Finnish customers, from signing to full go-live, coordinating technical setup, documentation, training, and stakeholder management.

Responsibilities

  • Lead customer implementation projects end to end, keeping deliveries on track, on scope, and on time.
  • Coordinate the technical setup — including EHR integrations — working closely with the engineering team.
  • Work with customers and the Medical Operations team to ensure the right documentation templates are built and configured for each clinical environment.
  • Coordinate user training programmes together with Medical Operations, ensuring clinicians are confident and ready at go-live.
  • Act as the customer's primary point of contact throughout the delivery phase, building trust and maintaining momentum.
  • Proactively manage risks, dependencies, and blockers across workstreams.
  • Continuously refine our delivery playbook, contributing to scalable processes as our Finnish customer base grows.

Qualifications

  • Native-level fluency in Finnish and excellent communication skills in English (both written and spoken).
  • A strong track record in project management, ideally delivering technology solutions within social or healthcare settings.
  • Experience in a technology company, with particular value placed on SaaS implementation or deployment projects.
  • Familiarity with healthcare IT environments — EHR integrations, clinical workflows, and change management in care organisations.
  • A structured yet flexible approach: you run a tight project plan but adapt quickly when circumstances shift.
  • Excellent stakeholder management — you're comfortable engaging with everyone from frontline clinicians to C-level decision-makers.
  • Genuine curiosity about technology and AI — deep technical expertise is not required, but you understand how modern software products are delivered.
  • An entrepreneurial mindset and comfort working in a fast-paced, scaling environment.

Skills

Required:Finnish languageEnglish languageProject managementStakeholder management

Benefits

  • Competitive salary & company stock options
  • 30 days/year of paid vacation
  • €1000 wellness budget per year
  • Social and team-building activities (off-sites, after works, winter/summer parties)
  • An opportunity to make a real positive impact in the world of healthcare
  • Work with some of the best minds in AI, healthcare, and engineering.
Last updated Sep 23, 2026. Interested? Apply on the company site.

About Tandem Health

Your AI assistant for every step of care

Tandem captures consultations and prepares structured clinical notes, documents, and codes for review. Designed for safe, compliant use across clinical care.

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