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Partner Solutions Engineer

Glean· Sales
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Hybrid (San Francisco, CA)$200k - $250kFull-timePosted 1mo ago

About the role

Partner-facing technical expert responsible for helping strategic partners design, deploy, scale, and operationalize Glean across their customer base, with hands-on workshops, enablement, and reference architectures to build durable partner services.

Responsibilities

  • Own the technical success of partners across onboarding, deep technical enablement, early production deployments, and scaled delivery motions.
  • Lead hands-on technical trainings, deep dives, workshops, and co-build sessions for partner engineers, architects, consultants, and delivery teams.
  • Help partners create repeatable service offerings, implementation packages, and reference architectures on top of Glean.
  • Develop partner technical maturity over time so their teams can independently architect, implement, troubleshoot, and support Glean in production.
  • Identify gaps in partner capability and close them through programs, code, content, or product changes.
  • Act as Glean’s technical representative within partner organizations, building strong relationships with partner technical leaders.
  • Provide technical support and expertise for partner-led services and solutions, especially around agent development, custom connectors, custom integrations, and platform extensibility best practices.
  • Co-build reusable demos and workshops for partner-led solutions involving Glean Agents, Actions, APIs, Web SDK / embedded experiences, custom connectors, and extensibility patterns.
  • Build prototypes, reference implementations, samples repos, services patterns, and reusable content to accelerate deployment.
  • Capture field learnings and translate into actionable feedback for Product and Engineering.
  • Codify winning patterns into implementation guides, architecture blueprints, code samples, workshops, and troubleshooting playbooks.
  • Help define next generation of partner competencies and services motions.
  • Scale the function by turning bespoke field work into repeatable partner-facing and internal best practices.

Qualifications

  • Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
  • 5+ years of experience in a technical role (e.g., partner engineer, solutions architect, solutions engineer, consulting/professional services).
  • Experience building or deploying AI / LLM / agent-based systems in production.
  • Experience writing, debugging, integrating, and deploying production software systems using APIs, SDKs, auth patterns, and cloud services.
  • Strong engineering fundamentals with hands-on coding in Python and at least one of TypeScript / JavaScript / Java.
  • Understanding of cloud platforms with practical experience on at least one major provider (GCP, AWS, or Azure).
  • Proven ability to lead technical workshops, deep dives, or hands-on enablement that results in durable partner capability.
  • Excellent communication and interpersonal skills to explain complex technical concepts to technical and non-technical audiences.
  • High tolerance for ambiguity and fast-moving environments.
  • Willingness to travel 25% - 50%.

Skills

Required:Onboarding and enablementWorkshops and trainingsPartner collaborationAPI/SDK integrationPythonTypeScript/JavaScript/JavaCloud platforms

Benefits

  • Medical, Vision, and Dental coverage
  • generous time-off policy
  • 401k plan
  • home office improvement stipend
  • annual education and wellness stipends
  • regular events and healthy lunches daily
Last updated Oct 14, 2026. Interested? Apply on the company site.

About Glean

Work AI that Works | Agents, Assistant & Search

Glean is the Work AI platform connected to your enterprise's data. Find, create, and automate anything. Explore what Work AI can do for you!

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