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Senior Director of Analytics

Complex· Operations
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New York City; Los Angeles$150k - $225kFull-timePosted 1mo ago

About the role

Senior analytics leader responsible for turning complex data into clear business insights and strategic action across Complex’s eCommerce, Content, Advertising, and Live Events; partner with executive leadership, build and lead a small analytics team, and leverage AI/tools to drive faster, actionable analysis on-site five days a week.

Responsibilities

  • Turn data into business outcomes by partnering with executive leadership and functional leaders to answer the questions that matter most to the business.
  • Serve as a strategic analytics partner across eCommerce, Content, Advertising, and Live Events, developing a holistic understanding of how the businesses operate and influence one another.
  • Lead and develop a team of three high-performing analysts, establishing a culture focused on curiosity, business impact, rigorous thinking, and continuous learning.
  • Translate ambiguous business problems into actionable analysis, determining needed data, challenging assumptions, and drawing realistic conclusions.
  • Use AI and modern analytical tools to move quickly, leveraging automation, AI-assisted analysis, scripting, and other technologies to increase speed and effectiveness.
  • Identify opportunities and risks by analyzing trends, customer behavior, business performance, and other signals, and translate findings into clear recommendations.
  • Influence business strategy and priorities, helping leadership understand what is happening, why it is happening, and what to do about it.
  • Shape the Analytics roadmap, prioritizing work based on potential business impact rather than just responding to reporting requests.
  • Partner with Data Engineering to ensure data infrastructure supports accurate, accessible, and scalable analysis, prioritizing high-value data investments.
  • Establish the right balance between speed and rigor, knowing when a quick directional answer is valuable and when deeper investigation is required.
  • Simplify complexity by turning data, processes, and findings into clear narratives and actionable recommendations for executives and cross-functional teams.

Qualifications

  • 10+ years of experience in Data Analytics, Business Analytics, Product Analytics, Strategy, or similar roles with a track record of influencing business decisions through data.
  • 4+ years of experience managing and developing high-performing analytics professionals.
  • AI-native mindset: active use of AI tools to accelerate research, analysis, coding, automation, and problem solving.
  • Strong SQL skills and experience with Python or R.
  • Demonstrated ability to use analytics to solve business problems and drive outcomes beyond reporting.
  • Experience across multiple business functions, products, or revenue streams and synthesizing disparate data sources.
  • Experience with BI tools such as Tableau, Looker, or similar platforms; dashboards should inform decision-making, not be the end product.
  • Strong statistical and analytical foundation; ability to distinguish signals from noise and correlation from causation.
  • Exceptional critical thinking and problem-solving skills, especially with unclear questions and imperfect data.
  • Comfort working with incomplete or imperfect datasets to reach useful conclusions.
  • Ability to challenge assumptions, biases, and limitations in data and human decision-making.
  • Excellent communication skills to translate findings into concise recommendations for technical and non-technical audiences.
  • Natural curiosity about how businesses work and why the numbers show what they show.
  • Enjoy simplifying complexity in people, processes, data, analysis, visuals, or communication.

Skills

Required:Data analytics leadershipSQLPython or RBI tools (Tableau, Looker, etc.)
Nice to have:AI & automation

Benefits

  • Best in class health, dental, and vision insurance
  • Healthcare FSA
  • Dependent Care FSA
  • Commuter Benefits FSA
  • Short-term/long-term disability and life insurance
  • Paid Parental leave
  • 401k with 4% match
  • Pet Insurance
  • Legal and Identity Theft Plans
  • Flexible PTO
Last updated Oct 21, 2026. Interested? Apply on the company site.

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