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Solutions Architect, Special Operations

Cape· Business Development
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Hybrid (Hybrid: Arlington, VA)$180k - $220kFull-timePosted 1mo ago

About the role

Solutions Architects at Cape lead engagements with federal customers, deeply understanding privacy and security challenges and aligning product direction with customer needs to deliver mission-critical results.

Responsibilities

  • Own the engagement with a new/early customer. You’ll be boots on the ground working with our customers to understand their challenges and deploy our technology.
  • Cultivate relationships at all levels of seniority. Understand the ground-level problems we’re solving. Burn through frozen-middle bureaucracies to clear a path to success. Create and deliver executive presentations to ensure buy-in from above.
  • Work fluidly with product and engineering to ensure product direction aligns with our customers’ on-the-ground reality. You must be able to influence cross-team members to direct the appropriate resources to customer objectives.
  • Responsible for leading product rollout and integration at customer locations, ensuring alignment between product development and operational requirements. Must serve as the on-site technical implementation point of contact, capable of independently adapting and deploying solutions, and effectively coordinating cross-functional teams to support customer objectives.
  • Demonstrate a high degree of interdependence; empower decisions and lead initiatives while knowing when to leverage engineering and product teams for successful execution.

Qualifications

  • Bachelor’s degree in Computer Science or related field, or equivalent hands-on experience, including the ability to quickly develop and tailor scripts or technical solutions to meet customer deployment needs.
  • Demonstrable understanding of networking fundamentals (IP addressing/subnetting, NAT, routing, switching, core network functions) and familiarity with network troubleshooting and diagnostic tools (e.g., Wireshark).
  • Gritty technical skills. We don’t need you to be shipping code to prod. But you enjoy automating horrible tasks as necessary to make sure we deliver for our customers.
  • Domain experience in cyber operations, privacy, security, telecommunications or related fields.
  • Experience in enterprise sales, especially at early stage companies focused on defense.
  • Exceptional written and verbal communication skills.
  • Adaptive and introspective; willing to learn, guide, lead and follow.
  • Active U.S. TS/SCI clearance.
  • Willingness to travel up to 75%.
  • Based in DC or North Carolina. Relocation assistance available.

Skills

Required:Customer engagement and relationship managementTechnical leadership and cross-functional coordinationNetworking fundamentals

Benefits

  • 401(k) match
  • Unlimited PTO
  • 100% coverage of medical, dental, and vision premiums for you and your dependents
  • 12 weeks paid parental leave (for all parents, no waiting period)
  • Stipends for Family-forming needs
  • Gender-affirming care
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Cape

Cape is premium wireless coverage with an added layer of personal security.

Cape is premium wireless coverage with an added layer of personal security. Talk, text, and live with the confidence that you’re protected.

wireless coveragepersonal securityprivacy-firstmobile securityeSIMprivacy-oriented
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