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Cloud Platform Engineer (SF)

Mercor· Security
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San Francisco$190k - $230kFull-timePosted 1mo ago

About the role

Cloud Platform Engineer responsible for owning and operating Mercor's internal IT infrastructure as code, with a focus on identity, cloud IAM, and SaaS provisioning across multiple cloud platforms.

Responsibilities

  • Own Mercor's identity infrastructure — Okta configuration and provisioning — managed as code in Terraform rather than clicked through a console
  • Design and implement SCIM integrations across our SaaS stack, automating user provisioning and deprovisioning
  • Own identity planning and architecture as we scale: access models, group strategy, and how entitlements evolve from hundreds to thousands of employees
  • Own cloud account structure, IAM roles, and permission boundaries across AWS, GCP, Azure, and Vercel, keeping access least-privilege as the org grows
  • Build and maintain Terraform for internal platforms so environments are reproducible and every change is reviewable
  • Build automation that cuts manual ticket volume for employee onboarding and offboarding
  • Design and own secrets management, key rotation, and service-account lifecycle
  • Troubleshoot identity and infrastructure issues, trace root causes, and implement systemic fixes
  • Document platform architecture, runbooks, and automation so the team can operate and extend it
  • Mentor future IT team members on infrastructure-as-code, automation practices, and systems thinking
  • Help establish sustainable escalation procedures as the team grows

Qualifications

  • Hands-on production experience with Terraform, managing real infrastructure as code
  • Production experience with Okta and SCIM integrations — ideally managed declaratively
  • Strong skills with IAM roles and permissions across at least two major cloud platforms — AWS, GCP, or Azure — with Vercel a plus
  • Proficiency in at least one programming language with demonstrated understanding of core coding principles
  • Experience building automated workflows across systems via APIs
  • Strong incident management skills: triage, root-cause analysis, and systems thinking
  • Strong documentation skills — able to write technical guides other team members can follow and learn from
  • Clear communication skills — able to explain technical identity and infrastructure concepts to non-technical stakeholders
  • A systems-thinking mindset that naturally traces dependencies and considers second-order effects

Skills

Required:TerraformOktaSCIMIAMProgrammingAutomationIncident managementDocumentationCommunicationSystems thinking
Last updated Sep 9, 2026. Interested? Apply on the company site.

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