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Social Commerce Manager

Pattern· Pattern Corporate – Social
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Hybrid (Lehi, UT and Los Angeles, CA)Full-time (Salary)Posted 1mo ago

About the role

Social Commerce Manager to own a book of business of clients and devise their marketplace strategy on TikTok Shop as part of Pattern's Creators team. Hybrid full-time role based in Lehi, UT or Los Angeles, CA.

Responsibilities

  • Build and manage relationships with multiple brand partners, and understand their business challenges, marketing objectives, and success metrics.
  • Develop forward-thinking, data-driven analyses and consultative recommendations that align with brand goals, and quantify high-impact opportunities with clear recommendations to present to them.
  • Deliver the highest level of strategic and customer service to our clients to ensure KPIs are hit.
  • Communicate effectively with key internal stakeholders, and present solutions-oriented approaches to further grow the business.
  • Stay current on industry trends and new or innovative approaches within social commerce. Monitor and analyze account performance, making data-driven recommendations to enhance product listings, campaign effectiveness, affiliate outreach, and overall marketplace presence.
  • Collaborate with clients to develop and implement tailored strategies for TikTok Shop, aligning with their business goals and Pattern's services.
  • Prepare and present regular performance reports and insights to clients, highlighting key metrics, trends, and areas for improvement.

Qualifications

  • 3-5 years in account management, with specific experience in e-commerce or marketplace environments.
  • Understanding of TikTok Shop and its features preferred, including marketplace trends, tools, and best practices for optimizing performance.
  • Experience with other marketplaces (Amazon, Walmart, eBay, etc.) is also acceptable.
  • Strong ability to analyze data and metrics, using insights to drive strategy and decisions to enhance client outcomes.
  • Excellent verbal and written communication skills, with the ability to interact effectively with clients and internal teams, presenting complex information clearly and persuasively.
  • Proven organizational skills with the ability to manage multiple accounts and projects simultaneously, ensuring timely delivery and high-quality results.
  • Demonstrated capability to identify issues, develop solutions, and resolve challenges effectively and efficiently, ensuring client satisfaction.

Skills

Required:Account managementData analysis
Nice to have:TikTok Shop familiarity

Benefits

  • Unlimited PTO
  • Paid Holidays
  • Onsite Fitness Center
  • Company Paid Life Insurance
  • Casual Dress Code
  • Competitive Pay
  • Health, Vision, and Dental Insurance
  • 401(k) match (Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred)
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Pattern

The #1 Global Ecommerce Accelerator

Pattern is the world’s leading ecommerce accelerator. Our ecommerce solutions accelerate brands on marketplaces, D2C, and other digital channels.

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