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Associate Director of TikTok Shop

Pattern· Pattern Corporate – Social
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Hybrid (Lehi, UT), Hybrid (Los Angeles, CA)Full-time (Salary)Posted 1mo ago

About the role

Lead a high-performing team of Account Managers and drive marketplace strategy for a select portfolio of brand partners within Pattern Creators. In a dual-impact leadership role, scale Pattern's TikTok Shop division, mentor account managers, and refine strategic playback for key brand partners. Hybrid, full-time position based in Lehi, Utah or Los Angeles, CA.

Responsibilities

  • Directly manage, mentor, and scale a team of TikTok Shop Account Managers.
  • Oversee portfolio bandwidth, refine client delivery standards, and foster professional growth across your team.
  • Maintain high-level strategic oversight and direct relationship ownership for a curated portfolio of flagship brand partners.
  • Drive GMV growth and high-impact account strategies across your team's broader book of business, establishing scalable frameworks for live shopping, affiliate outreach, content optimization, and ad spend.
  • Act as a senior escalation point for client partners and regularly present high-level business reviews, performance analyses, and growth opportunities to client executives and internal leadership.
  • Partner closely with Product, Engineering, Creator Operations, and Marketplace teams to refine Pattern Creators' software capabilities and service offerings.
  • Serve as an internal subject matter expert on TikTok Shop features, algorithm shifts, and emerging social commerce trends

Qualifications

  • 6+ years of total experience in e-commerce, marketplace management, or digital agency environments
  • 1-2+ years in a direct team management or supervisory role
  • Proven track record of managing and scaling brand growth on TikTok Shop; knowledge of TikTok affiliate ecosystems, creator alignment, and shop operations
  • Strong leadership with coaching and scalable process-building capabilities
  • Advanced analytical mindset to translate marketplace metrics into actionable strategies and revenue growth
  • Executive-level written and verbal communication skills for high-stakes client negotiations and internal alignment

Skills

Required:Team leadership and developmentTikTok Shop expertiseStrategic brand managementAnalytical reasoningExecutive communication

Benefits

  • Unlimited PTO
  • Paid Holidays
  • Onsite Fitness Center
  • Company Paid Life Insurance
  • Casual Dress Code
  • Competitive Pay
  • Health, Vision, and Dental Insurance
  • 401(k) match (Pattern matches 100% of the first 3% and 50% of the next 2% of eligible compensation deferred)
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Pattern

The #1 Global Ecommerce Accelerator

Pattern is the world’s leading ecommerce accelerator. Our ecommerce solutions accelerate brands on marketplaces, D2C, and other digital channels.

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