Licensed Customs Broker
Hybrid (San Francisco, CA)$120k - $170k + equityFull-timePosted 1mo ago
About the role
Role focused on serving as the internal authority on customs regulatory matters, encoding broker judgment into AI-enabled offerings, auditing agent output against CBP standards, and driving scale-ready compliance with ongoing regulatory updates.
Responsibilities
- Serve as Reform's in-house authority on customs regulation, classification, valuation, and entry requirements.
- Encode broker judgment into our offerings: HTS classification logic, duty calculation, PGA requirements, entry validation, and more.
- Review and audit agent output against CBP standards; own the accuracy bar and the escalation rules for when agents loop a human.
- Partner with engineering and product to design experiences that hold up under real brokerage volume.
- Keep the team current on regulatory changes and trade remedies.
Qualifications
- Active US Customs Broker License.
- 5+ years hands-on brokerage experience — you've filed entries, not just supervised people who do.
- Deep working knowledge of HTS classification, valuation, ACE, PGA filings, and entry types beyond the standard 01.
- Comfort being the last word on a hard call, and the judgment to know when a call is genuinely hard.
- Strong written communication — much of this job is making tacit expertise explicit enough for a system to execute.
- Interest in AI and automation, and no attachment to how it's always been done.
- Preferred: experience at a high-volume brokerage or forwarder, exposure to duty drawback, FTZ, or reconciliation programs, or prior work with brokerage software teams.
Skills
Required:US Customs Broker LicenseHTS classificationValuationACEPGA filingsRegulatory communication
Benefits
- daily dinners
- travel stipend
- comprehensive health
- vision
- dental insurance
Last updated Oct 14, 2026. Interested? Apply on the company site.
About Reform
Workflow automation. Built for logistics.
Automate freight operations from quote to cash without replacing your trusted systems.
More open roles at Reform
- Forward Deployed Engineer — Spanish Speaking5mo agoHybrid (San Francisco, CA) · Engineering
- Software Engineer8mo agoSan Francisco, CA · Engineering
- Recruiting Lead11mo agoHybrid (San Francisco, CA) · Recruiting & HR
- Forward Deployed Engineer11mo agoHybrid (San Francisco, CA)