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Key Account Manager Mid Market

360Learning· Sales – Account Management
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Hybrid (Spain)Full-timePosted 1mo ago

About the role

Key Account Manager responsible for ~100 existing mid-market accounts (100–2,500 employees) in Spain, primarily sales-focused with collaboration from Client Success Partners and internal experts to drive upsell and growth.

Responsibilities

  • Take full ownership of portfolio of customers within your market segment
  • Map accounts and define an account growth strategy, prioritize portfolio (tiering)
  • Work closely with Client Success Partners to gather relevant information about existing clients to generate upselling
  • Prepare account reviews with clients to identify areas of development
  • Conduct presentations and demonstrations of 360Learning
  • Complete handover of portfolio and close 30-50 K€ of new ARR in first quarter (depending on start date)
  • Ensure accurate reporting of activity with coach to optimize forecast
  • Be proactive to improve business processes
  • Write complex business proposals and conduct business negotiations
  • Close 65-85 K€ of new ARR in second quarter (depending on start date)
  • Prepare, anticipate and ensure renewal of clients’ contracts
  • Define action plans to generate upsells
  • Manage entire business relationship with clients
  • Exceed targets and stay on track to yearly target

Qualifications

  • 3+ years of experience in an Account Manager or sales-related function with portfolio of clients
  • Previous experience in SaaS industry
  • Experience in fast-growing environments such as start-up/scale-up requiring agility and responsiveness
  • Active listening skills and team player mindset
  • Excellent written and verbal communication skills
  • Fluent French and excellent English (B2+) proficiency
  • Enthusiasm for company culture and Convexity context

Skills

Required:Account managementSaaS industry experienceEnterprise salesCommunicationFrench (fluent)English (B2+)

Benefits

  • Work From Home allowance
  • Social security
  • Health insurance
  • Unemployment insurance
  • Common contingency
  • Salary guarantee fund
  • Lunch vouchers
  • Flexible hours
  • Total work from home possible anywhere in Spain
  • Diversity, Equity, and Inclusion programs (ERGs)
  • CSR initiatives
  • Culture focused on impact and Convexity values
Last updated Oct 21, 2026. Interested? Apply on the company site.
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The learning platform that combines the power of AI with the magic of collaborative learning

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