Capacity Manager, Operations
Hybrid (San Francisco)$225k - $235kFull-timePosted 1mo ago
About the role
Hands-on Operations Manager responsible for the operational and analytical supply side of Baseten's GPU fleet, focusing on fleet lifecycle, health, observability, utilization, and remediation across neocloud and bare metal environments.
Responsibilities
- Drive suppliers to keep the maximum amount of the GPU fleet online and healthy.
- Maintain a live reconciliation of contracted vs. provisioned vs. healthy vs. utilized capacity, broken out by supplier and by cluster maximizing the number of healthy GPUs.
- Supplier-attributed fleet health accountability: own replacement SLAs, mean time to repair (MTTR), and RMA cycle times for every in-scope supplier.
- SLA monitoring, credit claims, and remedy enforcement: track SLA performance against contract terms, file and pursue credit claims, and drive remediation plans when suppliers fall short.
- Drive internal communications where suppliers need to perform maintenance to ensure all Baseten stakeholders are aware of activities that impact availability.
Qualifications
- 5 to 10+ years within infrastructure working within the compute lifecycle to maximize functional compute, ideally in a hyperscale, cloud, or large-scale compute environment.
- Direct experience managing GPU, server, or data center hardware supplier relationships. You understand fleet health, RMA processes, and how contracted capacity differs from delivered capacity.
- Highly analytical. You should be comfortable pulling your own data, building your own reports, and generating insights without waiting on someone else to hand you a dashboard.
- Comfortable with ambiguity. Part of the job is figuring out what should exist and building it.
- Strong cross-functional collaboration skills. You'll work closely with finance, infrastructure/engineering, legal, and security on a regular basis.
Skills
Required:GPU fleet managementData analysis and reporting
Benefits
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (office closed from Christmas Eve to New Year’s Day)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Last updated Oct 21, 2026. Interested? Apply on the company site.
About Baseten
Inference is everything
Effortlessly serve optimized open source & custom models on the fastest, most reliable model delivery network.
AICloud InfrastructureDeveloper ToolsInference PlatformMachine LearningModel DeploymentModel Runtimesai-infrastructure-and-development
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