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Curriculum Manager

Datadog· Enablement
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New York, NY$95.3k - $127kfull-timePosted 1mo ago

About the role

Curriculum Manager in New York, NY, focused on building learning experiences and curricula for Global Commercial Customer Success, owning design from objectives to assessments and ensuring durable behavior change.

Responsibilities

  • Build the curriculum for Global Commercial Customer Success. Develop high-quality enablement content (instructor-led materials, facilitator guides, eLearning, job aids and assessments) for both individual contributors and their frontline leaders, built to instructional design and adult learning principles.
  • Build within the learner journey. Contribute to and build the components of role-specific journeys (onboarding, everboarding and on-demand) inside the curriculum arc for your area.
  • Know what good looks like. Translate performance expectations into observable behaviors and clear proficiency standards.
  • Turn business problems into learning design. Partner with Program Management and Strategy & Operations to identify the key behaviors and knowledge a program needs to shift, and design the learning that gets there.
  • Own the learning objectives for the programs you build, and design assessments that measure against them.
  • Build programs that drive durable behavior change. Design practice, reinforcement and refresher paths into programs.
  • Develop content with build partners and other Enablement teams, including subject matter experts who don't report to you, and manage your build schedule so programs meet quality standards and timelines.
  • Partner with facilitators, operations teams and test audiences to ensure successful rollouts of new and updated programs.
  • Help maintain the programs you build, keeping content accurate, current and consistent after launch.
  • Use AI well. Use AI for scripting, storyboards, assessment drafting and learner-feedback analysis, and coach peers on responsible AI-assisted content creation.

Qualifications

  • 3–5 years in Enablement, Learning & Development, Sales/Customer Success, Revenue Operations, Instructional Design or similar (bonus points for a combination)
  • Proven track record designing and building enablement content with measurable learner impact
  • Working knowledge of adult learning principles and a learning design methodology (e.g. ADDIE or equivalent)
  • Ability to design clean, intuitive learning materials across modalities — instructor-led, eLearning, simulation, job aids — blending instructional and visual design
  • Ability to manage multi-week content projects independently and deliver quality on short timeframes
  • Experience partnering with subject matter experts and stakeholders in a go-to-market organization
  • Comfort using learner data — completion, assessment and feedback — to find gaps and improve programs
  • Understanding of sales processes and challenges in a high-velocity environment
  • Familiarity with at least one sales methodology (e.g. Command of the Message, MEDDICC, Sandler, Challenger, value-based selling) or equivalent

Skills

Required:Curriculum designInstructional designLearning modalitiesProject managementStakeholder collaboration

Benefits

  • Generous and competitive benefits package
  • New hire stock equity (RSUs) and employee stock purchase plan
  • Continuous career development and pathing opportunities
  • Employee-focused best in class onboarding
  • Internal mentor and cross-departmental buddy program
  • Friendly and inclusive workplace culture
Last updated Oct 22, 2026. Interested? Apply on the company site.

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