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AI Solutions Specialist

Levelpath· Product
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San Francisco, Fort Collins, New York City$130k - $160kFull-timePosted 1w ago

About the role

Customer-facing role focused on configuring AI solutions for enterprise procurement clients, translating policy and process documents into AI configurations, and ensuring implementation meets customer requirements.

Responsibilities

  • Work directly with enterprise customers on implementation calls — understanding their procurement processes, asking the right questions, clarifying ambiguous requirements, and building trust
  • Read customer policy documents, SOPs, approval matrices, and routing rules, and extract the business logic that needs to be captured
  • Translate what you learn into clear AI configurations — prompts, rules, decision trees, and routing instructions that guide the platform's behavior
  • Test your work rigorously: build test cases, cover edge cases and unusual scenarios, and iterate until the configuration meets the customer's requirements
  • Investigate when AI does something unexpected, figure out why, and improve it
  • Manage your own engagements day-to-day — tracking what's decided, what's open, and what's blocking progress
  • Configure AI agents for use cases like document analysis, classification, compliance checking, and procurement workflows
  • Build reusable templates and approaches that help us solve similar customer problems faster
  • Share what you're learning with our product and engineering teams to make Levelpath better

Qualifications

  • Experience working directly with customers and managing enterprise relationships
  • Ability to translate complex or ambiguous material into clear, structured outputs
  • Exceptional attention to detail and precise written communication
  • Strong problem-solving and analytical skills with a curiosity for AI tools
  • Comfort with learning new technologies quickly and non-engineering background acceptable
  • Ownership mindset and ability to manage multiple engagements simultaneously
  • Thrives in fast-paced environments and continuous learning

Skills

Required:Customer relationship managementRequirements elicitation from policy documentsAI configuration (prompts, rules, decision trees)Testing and quality assuranceDocumentation and communication
Last updated Sep 17, 2026. Interested? Apply on the company site.

About Levelpath

AI-Native Procurement Platform | Intake, Sourcing & Contracts

Levelpath unifies intake, sourcing, contracts, and AI agents in one platform. See why enterprise teams choose Levelpath for delightful AI-native procurement.

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