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Sr. Operations Manager

Amazon· Fulfillment & Operations Management
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Hybrid (Ruskin, FL)$135k - $182.7kFull-timePosted 1mo ago

About the role

The Sr. Operations Manager oversees budget, people development, and operational objectives at the site, leading a team of Operations and Area Managers, and driving Lean initiatives to balance operational excellence with team development across the Fulfillment Center.

Responsibilities

  • Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and the FC to meet and exceed business plan.
  • Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
  • Sets and clarifies requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
  • Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
  • Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
  • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
  • Lift and move totes up to 49 pounds each
  • Regular bending, lifting, stretching and reaching both below the waist and above the head
  • Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
  • Continual standing and/or walking an average of 5 miles daily
  • Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
  • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

Qualifications

  • Bachelor's degree or equivalent
  • Work flexible hours as business demands, including overnight, weekends and holidays
  • 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
  • Prior experience with performance metrics, process improvement and Lean techniques
  • Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination

Skills

Required:Lean methodologiesPeople management

Benefits

  • The base salary range is USA, FL, Ruskin: 135,000.00 - 182,700.00 USD annually
  • Sign-on payments and restricted stock units (RSUs) included in package
  • Health insurance (medical, dental, vision, prescription) and additional benefits (life insurance and optional supplements)
  • 401(k) matching, paid time off, and parental leave
  • Comprehensive benefits overview available at https://amazon.jobs/en/benefits
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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