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People Operations Generalist

Modal· G&A
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LondonFull-timePosted 1mo ago

About the role

The People Operations Generalist for the UK owns day-to-day People Operations for Modal's UK team, partnering with payroll, benefits, pension and other providers, and supporting onboarding, changes, offboarding, office operations in London, and UK candidate experience.

Responsibilities

  • Own day-to-day People Operations for our UK employees, including onboarding, employee changes, leave, documentation, and offboarding.
  • Act as the first point of contact for UK employees and managers, escalating more complex matters as needed.
  • Partner with payroll, benefits, pension, and other external providers to ensure smooth UK administration.
  • Keep employee data, documentation, and People processes accurate, compliant, and up to date.
  • Build and improve UK People processes, policies, and self-service resources as we scale.
  • Execute global People programs locally, ensuring they work effectively for our UK team.
  • Own day-to-day office operations in London, collaborating with internal partners (like the Workplace team!) and third party vendors.
  • Coordinate onsite interviews and the final stages of the candidate experience for UK hires.
  • Plan and support local employee events and initiatives.

Qualifications

  • 5+ years of People Operations or HR experience, ideally with experience at multiple fast-growing companies at a similar stage of growth.
  • Strong knowledge of UK People Operations and employment practices, including payroll, benefits, pensions, and employee lifecycle processes.
  • Comfortable working independently and taking ownership, with the judgment to know when to escalate or bring in additional expertise.
  • Highly organized and detail-oriented, comfortably managing multiple priorities in a fast-moving environment.
  • Strong written and verbal communication skills, with a high level of discretion when handling sensitive employee matters.
  • A hands-on, flexible approach; you’re comfortable figuring things out, building processes from scratch, and jumping into whatever needs doing.
  • Experience with office operations, workplace, or recruiting coordination is a plus.
  • Based in London and comfortable working from the office five days a week (life happens, of course!)

Skills

Required:UK employment practicesOnboarding and offboardingCommunication
Nice to have:Office operations

Benefits

  • Not specified in the provided description
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Modal

High-performance AI infrastructure

Bring your own code, and run CPU, GPU, and data-intensive compute at scale. The serverless platform for AI and data teams.

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