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Forward Deployed Analyst

Clipboard· Product
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Remote$78k - $160kFull-timePosted 1mo ago

About the role

Analyst who works directly with enterprise customers to diagnose, coordinate, and resolve complex operational and product problems, owning outcomes from diagnosis to resolution in a remote, enterprise-focused role.

Responsibilities

  • Own complex customer and operational problems from diagnosis through resolution
  • Work directly with enterprise customers to understand their workflows, challenges, and goals
  • Build relationships with customer stakeholders ranging from frontline operators to VP and Director-level leaders
  • Diagnose problems by combining customer conversations, operational context, data, and system behavior
  • Break ambiguous problems into clear workstreams, priorities, owners, and timelines
  • Lead complex customer implementations, particularly involving time clock compliance, payroll, and integrations with systems like ADP and UKG
  • Partner closely with Product and Engineering to investigate issues, define solutions, and drive execution
  • Coordinate across Product, Engineering, Operations, and customer teams to remove blockers and keep critical initiatives moving
  • Manage expectations and communicate clearly when timelines, priorities, or solutions change
  • Identify recurring operational and customer problems and turn those insights into improvements to our product and processes
  • Build new processes or approaches when existing ones aren't sufficient to solve the problem
  • Travel to customer sites occasionally when being there in person will help move an important problem or implementation forward

Qualifications

  • 2–6 years of experience in consulting, operations, strategy and operations, implementation, customer strategy, program management, or a similar problem-solving role
  • Experience working directly with customers or clients, particularly in complex or high-stakes situations
  • Strong structured problem-solving skills
  • Strong analytical skills and comfort using data to investigate problems and make decisions
  • Excellent communication skills and the ability to work effectively with both senior executives and frontline operators
  • Strong stakeholder management skills and the ability to influence teams without direct authority
  • Highly organized and comfortable managing multiple workstreams, priorities, and stakeholders simultaneously
  • A strong sense of ownership
  • Curious and resourceful
  • Persistent when things get messy
  • Comfortable getting into the weeds

Skills

Required:Problem-solvingCommunicationStakeholder managementAnalytical thinkingProject/Program managementCustomer engagement
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Clipboard

Connects workplaces with professionals nearby.

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent.

marketplaceconsumer-health-serviceshealth-techhealthcare
Company profileWebsite

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