Data Verification Operator
About the role
The Data Verification Operator is part of Ambient.ai's Threat Data Analysis Center (TDAC) and is responsible for reviewing and analyzing alert data, images, and videos related to access control, life safety, or other security incidents. The role involves AI-assisted alarm monitoring, data verification, timely actions, and thorough documentation, with collaboration across internal and external teams.
Responsibilities
- Respond promptly across all communication channels, including Slack, email, phone, and other platforms
- Review and validate physical security alerts in real time, documenting findings, escalating issues, and identifying patterns to improve product performance and workflows
- Analyze security incident data to detect potential threats, anomalies, and vulnerabilities
- Monitor and respond to alerts and notifications across all systems to ensure timely and effective incident handling
- Collaborate with cross-functional teams to support operational continuity and incident resolution
- Document incidents clearly and accurately using appropriate tools and systems
- Partner with engineering teams on data collection, annotation, and product testing efforts
Qualifications
- Excellent oral and written communication skills
- Excellent analytical and problem-solving skills
- Works well in a team environment as well as independently
- Able to communicate effectively between internal and external teams
- Willingness and ability to learn new technical skills that will be required to execute procedures and communications properly
- Above-average computer proficiency
- Strong analytical and problem-solving capabilities
- Ability to multitask while remaining detail-oriented
- Willing to sit for extended periods while maintaining focus on acknowledging alerts
- Be willing to work flexible shifts throughout the week with efforts to accommodate consistent shift schedules
Skills
Benefits
- Base hourly pay of $24 per hour
- Stock options and opportunity to share in the company’s growth
- On-site role with standard full-time benefits as part of Ambient’s total rewards package
- Equipment and branded gear provided
- Opportunity to work with cutting-edge AI-assisted security technology and a fast-paced team
About Ambient.ai
AI company transforming enterprise physical security to prevent…
Ambient.ai is a computer vision intelligence company transforming enterprise security operations to prevent security incidents before they happen. The Ambient.ai platform applies AI and computer vision intelligence to existing sensor and camera infrastructure to deliver continuous physical security monitoring and automate the immediate dispatch of human resources. Ambient.ai is the first platform that goes beyond basic motion detection and image recognition to achieve near-human perception with automated situational context. With physical security incidents on the rise and physical security organizations left under-resourced, Ambient.ai’s computer intelligence platform comes at a time of critical need, which is why the company has raised over $50 million from venture capital investors led by a16z. Today, large enterprises, schools and organizations – including many of the largest US tech companies and other Fortune 500 companies – use Ambient.ai to secure property, people, and assets from the most harrowing physical security threats. The company was founded in 2017 by experts in artificial intelligence from Stanford who previously built iconic products at Apple, Google, Microsoft and Dropbox. We are backed by Andreessen Horowitz (a16z), SV Angel, Y Combinator, and visionary angels like Jyoti Bansal, Mark Leslie and Elad Gil.
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