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Forward Deployed Engineer, Manager -London

Notion· Sales
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London, United KingdomFull-timePosted 1mo ago

About the role

Manager of Forward Deployed Engineering on Notion’s Services team leading a team delivering complex enterprise customer engagements across EMEA, designing, building, and deploying production-ready Notion integrations and workflows for enterprise customers.

Responsibilities

  • Lead, coach, and develop a team of Forward Deployed Engineers delivering complex enterprise customer engagements across EMEA.
  • Create a high-performance team environment with clear expectations, strong technical standards, effective feedback, and meaningful career development.
  • Own the quality and outcomes of engagements from technical discovery and requirements gathering through solution design, implementation, launch, and handover.
  • Act as a trusted technical and delivery advisor to customer engineering, IT, security, and business leaders, helping them make informed architectural decisions and deepen their use of Notion.
  • Guide the design, build, and operation of custom agents, integrations, automations, and data pipelines that connect Notion with customers’ systems and workflows.
  • Oversee large-scale content and data migrations, including discovery, scoping, data modeling, transformation logic, validation, cutover, and post-migration optimization.
  • Review technical designs and implementation plans, identify delivery risks early, and step in directly when an engagement requires senior technical leadership.
  • Partner with Sales and Services leaders on qualification, feasibility, scoping, effort estimation, staffing, and delivery planning for strategic opportunities.
  • Balance customer priorities, team capacity, and technical complexity to make sound staffing and sequencing decisions.
  • Help define and scale the operating model for Forward Deployed Engineering, including hiring, onboarding, delivery methodologies, quality reviews, documentation, and engineering best practices.

Qualifications

  • 8+ years of experience in forward deployed engineering, solutions engineering, professional services, customer engineering, software engineering, or a similar hands-on technical role.
  • 2+ years of experience managing, coaching, or leading engineers responsible for customer-facing technical delivery.
  • A strong track record of hiring, developing, and retaining high-performing technical teams.
  • Proficiency in at least one programming language such as Java, JavaScript, Node.js, SQL, or Python, with the technical depth to review production-quality code and guide implementation decisions.
  • Hands-on experience with APIs, integrations, authentication, data transformation, and production systems.
  • Experience leading technical discovery, assessing feasibility, identifying risks, scoping work, estimating effort, and translating ambiguous requirements into executable plans.
  • Strong architectural judgment and debugging skills, with the ability to isolate root causes across code, APIs, permissions, integrations, data quality, automation logic, system limits, and customer-specific environments.
  • Demonstrated success managing multiple complex customer engagements while maintaining quality, team health, and clear stakeholder communication.
  • Strong written and verbal communication skills, with the ability to influence technical and business audiences from practitioners through executive stakeholders.
  • A customer- and outcomes-oriented approach, with sound judgment about when to standardize, when to customize, and how to manage tradeoffs.

Skills

Required:Team leadershipProgrammingAPIs and integrationsDiscovery and scopingStakeholder managementArchitectural judgment
Last updated Sep 16, 2026. Interested? Apply on the company site.
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