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Forward Deployed Engineer, Infrastructure Specialist (Middle East)

Cohere· Engineering & Infra
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Hybrid (Middle East), Hybrid (Dubai), Hybrid (United Arab Emirates), Hybrid (Saudi Arabia), Hybrid (Riyadh)Full-timePosted 1mo ago

About the role

Forward Deployed Engineer responsible for end-to-end deployment of North in private cloud and on-premises environments, partnering with enterprise IT teams, and delivering secure, scalable AI deployment solutions for enterprise clients in the Middle East.

Responsibilities

  • Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout.
  • Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices.
  • Experiment at a high velocity and with a high level of quality to engage our customers and deliver solutions that exceed expectations.
  • Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards.
  • Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime.
  • Travel to customer premises between 20-40%

Qualifications

  • You have experience with and enjoy working directly with customers
  • You have experience deploying enterprise software in private/hybrid cloud environments
  • You have proven experience administering large-scale production Kubernetes clusters and expertise with Helm
  • Familiarity with DevOps practices, CI/CD pipelines, and tools like Git for version control
  • You have strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization
  • You excel in fast-paced environments and can execute while priorities and objectives are a moving target
  • You are fluent in Arabic and English

Skills

Required:Customer-facing communicationPrivate/hybrid cloud deploymentKubernetesHelmDevOps / CI-CDGitCloud infrastructure (Azure/AWS/GCP)Networking & virtualizationArabic & English fluency

Benefits

  • A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch
  • Full health and dental benefits, including a separate budget for mental health
  • RRSP matching, 401K, Pension Scheme
  • 100% Parental Leave top-up for up to 6 months, for either parent
  • Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit; Education & learning stipend for conferences, courses, and coaching
  • 6 weeks of paid vacation (30 working days)
  • Budget for traveling to other offices if you are remote, plus an annual company offsite
  • Daily lunch program for in-office staff; co-working benefit and $500 home office stipend
Last updated Oct 21, 2026. Interested? Apply on the company site.
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Support automation that's actually intelligent

Cohere resolves 40-70% of support requests using AI, over all channels, within just a few days.

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