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Pattern Creators, Tik Tok Shop Operations Manager

Pattern· Pattern Corporate – Operations / Logistics /
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ShanghaiFull-time (Salary)Posted 1mo ago

About the role

Pattern is seeking a TikTok Shop Cross-Border Creator Operations Project Manager to support US-based Social Commerce Managers in managing assigned brands, owning day-to-day TikTok Shop operations, and driving GMV growth through brand analysis, creator outreach, affiliate management, and data-driven optimization.

Responsibilities

  • Conduct in-depth brand category research and competitor analysis; identify TikTok Shop growth opportunities and develop strategies to grow video volume, improve creator engagement, and increase affiliate GMV
  • Collaborate with the US-based Social Commerce Manager to align on brand goals and execution plans; provide regular progress updates and flag risks; translate brand strategies into actionable TikTok Shop operations
  • Independently identify, outreach to, and negotiate with target creators; manage the full creator partnership pipeline (outreach → sample request → video tracking → payment reconciliation)
  • Recruit and manage affiliate creators and brand ambassadors; plan and execute creator campaigns aligned with brand KPIs and Account Manager strategy
  • Monitor core platform metrics in real time; optimize campaign strategies to maximize reach and GMV; ensure smooth creator outreach, sample supply, and maximum video output; refine creator briefs and scripts
  • Analyze active products for assigned brands (sales trends, conversion, AOV, competitors); identify hero SKUs and potential new products; use TikTok Shop backend tools to manage invitations, samples, and partnerships; evaluate creator selling ability by category; optimize creator category recommendations
  • Deliver data-driven operational performance reports to the US-based Account Manager; identify and address risks (video volume drops, policy violations, SPS fluctuations) before escalation

Qualifications

  • Bachelor’s degree or above; fresh graduates welcome; internship experience in ecommerce operations, creator marketing, or project management preferred
  • Familiarity with TikTok Shop policies, creator ecosystems, and affiliate selling mechanisms; hands-on experience preferred
  • Fluent in written and spoken English; able to independently handle daily emails and meetings with US-based teams
  • Strong data sensitivity with proficiency in Excel / data dashboards for performance tracking and analysis
  • Self-motivated with ability to manage multiple brands in parallel with minimal guidance
  • Cross-cultural communication awareness; comfortable collaborating with international teams and adapting to flexible working styles
  • Prior experience with cross-border ecommerce platforms (Amazon, TikTok Shop, Shopify, etc.) preferred

Skills

Required:Brand analysisCreator outreach & negotiationAffiliate managementTikTok Shop backend toolsData analysis & reportingCommunication across time zones

Benefits

  • (Not explicitly listed in the provided description)
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Pattern

The #1 Global Ecommerce Accelerator

Pattern is the world’s leading ecommerce accelerator. Our ecommerce solutions accelerate brands on marketplaces, D2C, and other digital channels.

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