Project Manager, Implementations
About the role
Transform how banks serve their customers. Lead banks through digital transformation deployments, coordinating cross-functional teams to ensure on-time launches for Prelim’s no-code platform that streamlines account openings and onboarding for financial institutions.
Responsibilities
- Manage multiple concurrent bank implementations with overlapping timelines, tracking dependencies and risks while driving projects to on-time completion
- Lead client calls and build trusted relationships with stakeholders from C-suite executives to operations staff, handling difficult conversations and managing expectations
- Coordinate cross-functional teams including Implementation Architects, Software Engineers, and Customer Success to ensure smooth project execution and post-launch transitions
- Translate complex technical requirements between clients and internal teams while protecting your implementation team from scope creep
- Jump in to help with hands-on configuration and debugging when needed, keeping projects moving forward during resource constraints
- Document solutions and identify process improvements to enhance future deployments and team efficiency
- Escalate strategically to sales and leadership when additional support is needed to unblock critical issues
Qualifications
- Background in software implementations or professional services
- Technical aptitude, ability to understand platform capabilities and limitations
- Familiarity with no-code platforms or integration projects
- Proven ability to manage multiple complex projects simultaneously
- Grace under pressure, you stay calm when clients are stressed and deadlines are tight
- Exceptional organizational skills, you live by your task lists and calendars
- Strong communication abilities with both technical and non-technical audiences
- Natural problem solver who finds creative solutions within constraints
- Self-starter who takes ownership without waiting for direction
- Legally authorized to work in the United States and located within the continental United States
Skills
Benefits
- equity
- a sponsored 401K
- parential leave
- fully paid health, vision, and dental insurance
- unlimited PTO
- remote work stipend
- life-style stipend
- twice-yearly company retreats
About Prelim
Software for banks to open bank accounts
At Prelim, we are on a mission to revolutionize the way financial institutions onboard new customers. We believe that the customer onboarding process should be fast, efficient, and user-friendly. As a member of our team, you will have the opportunity to work with cutting-edge technology and make a real impact on the financial industry. Our platform allows banks and financial institutions to digitize their services, streamline account opening processes, and improve customer experience. By joining our team, you will be a part of a fast-paced, innovative, and dynamic work environment where you can learn and grow your skills. Our team is made up of a diverse group of individuals with a wide range of experience and expertise. We value collaboration, creativity, and a passion for problem-solving. As a member of our team, you will have the opportunity to work with experts in the field, and be challenged to think outside the box. In addition, we offer a comprehensive benefits package, flexible working hours, and a great work-life balance. We are constantly evolving and growing, and we are looking for talented individuals who share our vision and are excited to be a part of our journey. If you're passionate about fintech and want to be a part of a team that is making a real impact in the industry, then Prelim is the place for you.
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