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Head of GTM Systems & AI

360Learning· Growth – Strategy & Operations
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Hybrid (London)Full-timePosted 1mo ago

About the role

Lead the GTM Systems and AI initiative, owning the internal AI operating model and long-term GTM tech stack (CRM, marketing automation, CS tooling) to accelerate and optimize 360Learning's commercial engine across sales, marketing, customer success and services.

Responsibilities

  • Own the internal AI operating model for GTM — the library of skills, agent evals, cost, adoption and ROI — in partnership with Data and Enablement.
  • Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt.
  • Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy.
  • Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility.
  • Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops. Set a high bar for documentation, testing and deployment — and hold it without slowing the team down.
  • Run vendor management end to end: evaluations, the quarterly keep-or-kill review, and renewals.
  • Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function.
  • Drive adoption and change management for new GTM capabilities across distributed teams.

Qualifications

  • 5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate.
  • Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine.
  • Fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus.
  • Built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good.
  • Define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue.
  • Drive strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and drive change through to adoption.
  • Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly.
  • Run vendor evaluations end to end
  • Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs with care.
  • Fluent English (US/UK) / B2 level or equivalent (FR).
  • Enthusiasm for our working environment explained here.

Skills

Required:GTM systems, agentic/AI workflow productsSalesforce fluencyAI tooling and agentsVendor managementChange management and adoption

Benefits

  • Compensation: base salary + variable component + equity
  • Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent
  • Flexible hours, full remote work possible anywhere in France
  • 6 ERGs (Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, Ethnic Diversity) with executive sponsor
  • CSR Charter presence and corporate social responsibility initiatives
  • Convexity Culture and related team/process details
Last updated Oct 21, 2026. Interested? Apply on the company site.
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