Product Guide
Arc'teryx· Retail Stores
Chicago, IL$19.2/hr - $21.4/hr + bonusPT Temp/SeasonalPosted 1mo ago
About the role
PT seasonal on-site role delivering brand experience, product knowledge, and community engagement as Arc’teryx’s face on the retail floor.
Responsibilities
- Delivering a best-in-class brand experience to guests through sharing technical product knowledge and supporting with problem solving
- Building a strong understanding of products and weaving this information into guest interactions in an authentic way
- Championing Arc’teryx as a brand ambassador both in-store and in the community
- Developing passions both in and out of the store with team support
- Supporting with store projects and brand initiatives to elevate guest experience
- Providing feedback on merchandising and in-store experience to drive sales
- Maintaining an open, collaborative relationship with team and store leadership
- Participating in various store tasks as assigned by leadership
- Answering store phones and responding to voicemails/emails (including Epicenter social channels occasionally)
- Utilizing POS system to process transactions including warranties, Used Gear trade-ins, purchases, and returns
- Receiving and unpacking inventory (boxes weigh 5-30 lbs)
Qualifications
- You are passionate about delivering exceptional customer service
- You love to have fun at work and hold yourself accountable
- Self-motivated with problem-solving mindset
- Flexible and adaptable when faced with ambiguity
- Balance autonomy and collaboration
- Inspire breakthrough thinking and continuous improvement
- Seek best solutions with commitment to do what is right
- Passion for work and for getting outside and living it
Skills
Required:Customer serviceProduct knowledge (technical apparel)Communication (verbal/written)Cash handling/POS操作
Benefits
- Growth, community & gear: Professional development opportunities, Arc'teryx Academies, Employee Belonging Councils, employee discounts and Pro Deals
- Time & Flexibility: Paid time off, and Live it, Learn It Days
- Wellbeing: 24/7 Employee Assistance Program (EAP)
- Health: Extended health, dental, and vision coverage including mental health support, fertility benefits, and EAP for full-time employees
- Financial wellbeing: Immediately vested 401(k) match, eligibility for Annual Incentive Plan, access to ESPP for eligible employees
- Family support: Parental leave with transition-back options for full-time employees
Last updated Oct 21, 2026. Interested? Apply on the company site.
About Arc'teryx
Outdoor Clothing, Technical Outerwear, & Accessories | Arc'teryx United States
Arc'teryx is a high performance outdoor equipment company known for leading innovations in climbing, skiing and alpine technologies
outdoorclothingouterwearaccessoriesskiingclimbingalpine
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