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Senior Director, Quality

Arc'teryx· Sourcing
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Hybrid (North Vancouver, BC)CA$181k - CA$249kFull-timePosted 1mo ago

About the role

Lead Arc’teryx’s global Quality function, setting the strategic direction, operating model, and long-term roadmap for Quality Assurance, Quality Control, and Materials Quality to ensure industry-leading product quality, integrity, compliance, and customer trust across the global manufacturing network.

Responsibilities

  • - Building and leading a global organization of quality professionals and leaders, fostering a culture of growth, accountability, innovation, and continuous improvement
  • - Defining and leading the long-term Quality strategy and roadmap, including the evolution of global quality systems, governance frameworks, organizational capabilities, and product integrity standards
  • - Ensuring the team achieves department operation and quality performance objectives and establishing metrics that support long-term business goals
  • - Establishing and monitoring KPIs that measure product integrity, vendor performance, risk management effectiveness, and overall quality excellence
  • - Leading the Quality team to ensure effective quality structure and processes at factories to secure brand quality standards through product and standards documentation, capacity building, and risk and incident management
  • - Developing and overseeing a global supply base quality performance strategy that drives continuous improvement, operational excellence, risk mitigation, and long-term capability building across the supply chain (T1 and T2 qualification standards)
  • - Collaborating with internal teams, external partners, and governing bodies to facilitate certification of products and facilities
  • - Partnering with ESG to propel sustainability and traceability of products
  • - Partnering with Advanced Concepts to ensure product integrity and quality needs are met as new product innovations move into bulk production
  • - Partnering closely with Raw Materials to establish raw material sourcing and quality process standards to ensure consumer quality, sustainability and regulatory expectations are met
  • - Influencing strategic business decisions through expert understanding of product integrity, quality risk, regulatory requirements, and manufacturing capabilities as a member of the product leadership team

Qualifications

  • - Bachelor’s Degree or Certification in Analytical QA Systems, Technology or Engineering
  • - 15+ years of leadership experience in quality management (apparel industry experience is an asset)
  • - Extensive knowledge of raw materials, technical construction, and quality systems
  • - Proven ability to lead a large, complex, global quality function or department
  • - Experience developing organizational strategy, operating models, systems, and functional capabilities
  • - Strong knowledge of end-to-end apparel development and manufacturing process
  • - Experience leading transformation and building high-performing global teams
  • - Track record of thoughtful leadership and driving high performance
  • - Excellent critical thinking, analytical and problem-solving skills
  • - Proven performance with domestic and offshore vendors and manufacturers
  • - Strong communication and influencing skills
  • - Extreme attention to detail

Skills

Required:Quality leadershipQuality systemsVendor managementRegulatory and compliance

Benefits

  • - Health & wellbeing: Extended health, dental, vision, mental health support, fertility benefits, gender-affirming care, 24/7 EAP
  • - Financial wellbeing: RRSP matching, eligibility for Annual Incentive Plan, Employee Stock Purchase Program (ESPP) where applicable
  • - Time & Flexibility: Paid time off, wellness time, No Wasted Day program
  • - Family support: Parental leave top-up and nesting period for new parents
  • - Growth, community & gear: Professional development opportunities, Arc’teryx Academies, Employee Belonging Councils, employee discounts and Pro Deals
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Arc'teryx

Outdoor Clothing, Technical Outerwear, & Accessories | Arc'teryx United States

Arc'teryx is a high performance outdoor equipment company known for leading innovations in climbing, skiing and alpine technologies

outdoorclothingouterwearaccessoriesskiingclimbingalpine
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