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Partner Operations Specialist

Octopus Energy· Business Development
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Hybrid (Houston, TX)$80k - $90kFull-timePosted 1mo ago

About the role

Octopus Energy US is hiring a Partner Operations Specialist to build and scale the operational backbone of the Business Development and third-party partner network in Texas, guiding onboarding, ensuring compliant processes, and owning partner workflows, commission validation, and conversion analytics.

Responsibilities

  • Own partner onboarding & setup: Manage end-to-end onboarding for brokers, aggregators, and digital partners, including administrative setup, rate sheets/EFL coordination, and API onboarding with Product and Engineering teams.
  • Provide responsive partner support: Primary operational point of contact for active commercial partners, answering integration queries, resolving discrepancies, and delivering a high-quality partner experience.
  • Define & audit commission logic: Translate complex deal structures into logic for the data engineering team, audit monthly payout runs in Databricks before sending files to Finance.
  • Drive conversion analytics: Build and maintain daily conversion reporting and dashboards using Databricks Genie to track funnel health and enrollment drop-offs.
  • Drive the internal feedback loop: Channel partner insights and friction points to Product, Data, and Engineering teams to refine tools and enrollment pipelines.
  • Unstick enrollment pipelines: Troubleshoot root causes of stuck orders with Retail Operations and optimize customer flow to activation.
  • Automate documentation & reporting: Deliver automated weekly and monthly enrollment, conversion, and commission statements to external partners.

Qualifications

  • > Analytical confidence & SQL: comfortable querying datasets in SQL, Databricks UI, and Databricks Genie.
  • > ERCOT / Retail energy fluency: understanding of Texas retail electric market mechanics, TDSPs, ESI IDs, and switch workflows.
  • > Clear communication & partner focus: ability to explain technical processes and manage timelines with commercial contacts.
  • > Meticulous attention to detail: ensures accuracy across contracts, commissions, and onboarding workflows.
  • > AI-native mindset: hands-on experience with Gemini AI suite and Claude Code to accelerate SQL, analyze data, automate workflows, and document outputs.
  • > Adaptability & self-starter: capable of autonomous work in a fast-growth environment.

Skills

Required:SQLDatabricks (Databricks UI, Databricks Genie)Communication with partnersOnboarding & process automation
Nice to have:AI tools (Gemini AI suite, Claude Code)

Benefits

  • Fully paid medical, dental, and vision insurance for employees & their families
  • 20 days of paid vacation and 8 paid sick days annually
  • 401(k) with employer match (100% on first 3%, 50% from 3–5%)
  • Equity Options
  • Downtown Houston office with flexible hybrid/remote options
  • Salary range $80,000 – $90,000 annually (flexible based on experience)
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Octopus Energy

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