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Wholesale Executive

Mulberry· Wholesale & Franchise
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Hybrid (London)Permanent Full-TimePosted 1mo ago

About the role

Role to support and assist the wholesale team in overseeing, maintaining and growing wholesale accounts globally, delivering outstanding day-to-day customer management and experience.

Responsibilities

  • Support to manage, nurture, and build relationships with accounts.
  • Deliver outstanding day-to-day client management and experience.
  • Handling day-to-day queries, orders and top up processing, weekly ST reports, brand/staff training and order confirmations.
  • Processing orders on Nuorder platform during sales campaigns, ensuring confirmations are shared with clients in a timely manner, to achieve the books close dates.
  • Support to execute seasonal sales campaigns in London and Paris – organising showroom set-ups, managing the creation of line sheets in Nu order and processing order forms.
  • Hosting in person wholesale appointments to introduce the collection to buyers in order to build and place orders.
  • Oversee wholesale shipments, ensuring shipments are processed within any agreed delivery dates, communicating delays or issues with orders to clients.
  • Share and monitor pricing, markdowns and commercial actions aligned with Mulberry guidelines in customer online platform and stores.
  • Monitor customer websites and social media to ensure online selling quality standards.
  • Providing marketing materials to support customers’ use of social media.
  • Report weekly, monthly, seasonally, and annually to line manager on sales, performance and opportunities.
  • Ask and analyse sell-through and account performance.

Qualifications

  • In-house fashion brand experience essential.
  • Excellent communication skills.
  • Analytical and numerical skills with attention to detail.
  • Good Microsoft Office knowledge - Excel essential.
  • Experience using Nu order advantageous.
  • Excellent brand ambassador with strong product/brand knowledge for Mulberry at international and domestic showrooms and events.
  • Fluent in English; additional languages are an advantage.

Skills

Required:Relationship managementClient managementMicrosoft ExcelBrand ambassador
Nice to have:NuOrder platform
Last updated Oct 21, 2026. Interested? Apply on the company site.
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