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Sales Assistant

Mulberry· Retail Stores
Apply on company site
York£13.45/hr + bonusFixed Term ContractPosted 1mo ago

About the role

Mulberry Sales Assistants (Experience Experts) create memorable customer experiences using product knowledge and storytelling, aiming to nurture long-lasting customer relationships while exemplifying Mulberry’s values and the Back to the Mulberry Spirit strategy.

Responsibilities

  • Create a welcoming and fun environment for customers and team.
  • Deliver an engaging, dynamic and memorable customer experience in-store.
  • Develop and maintain key customer relationships using in-store CRM tools.
  • Be culturally connected and use Mulberry alignment with life and art to excite customers.
  • Be curious about the business and share ideas.
  • Possess a competitive spirit and a strong desire to succeed.
  • Deliver operational excellence with respect for people, product and environment.
  • Embodies Mulberry values (honest, dynamic, community spirited).
  • Support an inclusive culture, open-minded and respectful towards others.
  • Be inspired to work for a B Corp and incorporate environmentally and socially responsible practices into work.

Qualifications

  • Honest
  • Dynamic
  • Community Spirited
  • In love with fashion!

Skills

Required:Customer-focused serviceCRM toolsProduct knowledgeCommunication and storytelling
Nice to have:Team collaboration

Benefits

  • Competitive basic salary
  • Bonus
  • Product allowance
  • Enviable staff discount and exclusive access to staff sales
  • Extra day off for your birthday
  • Pension Contributions & Life Assurance
  • Training and development opportunities
  • x2 paid volunteering days per year
  • Access to Help@Hand wellbeing service (remote GP, mental health support, physiotherapy, personal training & retail discounts)
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Mulberry

Shop the official mulberry.com website for timeless British luxury. Discover our classic leather bags, accessories, womenswear and travel collections.

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