Analytics Lead, Full Stack (Collections & Recoveries)
Affirm· Core Analytics
Hybrid (Canada)$145k - $205kfull-timePosted 1mo ago
About the role
Role focusing on owning and driving the collections and recoveries strategy for Affirm Canada across the full post-delinquency lifecycle, partnering with Product and Compliance to meet Canadian regulations, and delivering data-driven improvements to collections and recoveries performance.
Responsibilities
- Own the full Canadian post-delinquency lifecycle: digital and outbound collections, third-party agency placement, and post-charge-off recoveries.
- Collections channel strategy. Own the digital and calling collections mix: comms cadence and sequencing, day-of-week and channel optimisation, outbound calling strategy, and related experiments.
- Recoveries Strategy. Own recoveries strategy and performance analytics: recovery rates, cost-to-collect, placement mix, liquidation curves, and vendor scorecards
- Strategy and roadmap ownership. Set and iterate the Canadian collections and recoveries strategy across delinquency, roll rates, agency performance, and charge-off / net-after-charge-off outcomes; identify and drive initiatives to improve performance.
- Initiative design and quantification. Take initiatives from hypothesis to launch to measured impact with sizing and A/B frameworks.
- Regulatory partnership. Collaborate with Product, Legal and Compliance to ensure treatments comply with Canadian regulatory landscape.
- Cross-market leverage. Partner with collections and recoveries teams in other geographies, especially the US.
Qualifications
- 5-7+ years in credit risk, collections, or recoveries strategy analytics in consumer lending.
- Experience designing or optimizing collections and/or recoveries strategies using data, analytics, and insights.
- Strong analytical background with proficiency in SQL, Python, or other scripting languages.
- Ability to interpret credit and collections performance data and translate into action.
- Knowledge of collections, recoveries, and delinquency management; familiarity with Canadian consumer protection, collections, and privacy regulations (a plus).
- Excellent cross-functional communication and stakeholder management; ability to communicate findings to both technical and non-technical audiences.
- Passion for deriving insights from data and driving change based on those insights.
- Intelligence + Humility.
Skills
Required:SQLPythonData interpretation
Benefits
- Health coverage at no cost for employees and dependents
- Monthly stipends for tech setup and health/wellness options
- Flexible time off and generous holiday calendars
- Employee stock purchase plan (ESPP)
- Total compensation includes base pay and potential equity rewards
- CAN base pay range per year: $145,000 - $205,000
Last updated Sep 16, 2026. Interested? Apply on the company site.
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