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Senior Technical Account Manager

Airbyte· Sales
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Remote$213k - $255kFull-timePosted 1mo ago

About the role

Senior Technical Account Manager for Airbyte, focusing on enterprise onboarding, implementation, and post-sales advocacy. Partners with GTM, Product, and Engineering to improve onboarding and growth experiences for customers, drive faster deal cycles, and increase satisfaction and retention. Remote role based in New York with East Coast support.

Responsibilities

  • Lead and execute customer technical projects, including implementation and deployment of Airbyte solutions
  • Guide customers through their journey with hands-on support as needed
  • Deep Kubernetes troubleshooting in production environments (workloads, pods, networking, storage, resource management)
  • Troubleshoot data movement issues with databases, SQL, CDC, replication, and data synchronization concepts
  • Troubleshoot complex integrations with REST APIs, OAuth, API keys, JWT, webhooks, and JSON
  • Advise customers on integrating LLM-based tooling with Airbyte connectors
  • Collaborate with clients’ technical teams to tailor solutions
  • Coordinate with Airbyte technical support, Product, and Engineering to ensure technical success and feature delivery
  • Evaluate and adopt AI agent frameworks leveraging Airbyte as a data source
  • Identify and drive growth opportunities with Sales
  • Be the internal source of truth for customer technical requirements and needed functionalities
  • Influence Product roadmap by surfacing customer needs
  • Demonstrate Airbyte best practices at industry events and to clients
  • Create and deliver technical content (blog posts, demos, conference talks) for AI-ready data stacks

Qualifications

  • 6+ years in a customer-facing technical role (e.g., Technical Account Manager, solutions architect, professional services engineer, or consulting)
  • Hands-on Kubernetes experience in production environments with direct troubleshooting of workloads, pods, networking, storage, and deployment issues
  • 2+ years in a startup environment focused on modern data infrastructure (cloud apps, databases, ELT tools, data warehouses)
  • Hands-on experience with one or more AI frameworks
  • Exposure to AI agent frameworks and prompt engineering is a strong plus
  • Proven track record of supporting products that directly impact business productivity
  • Exceptional customer orientation and ability to deliver seamless onboarding and ongoing technical success
  • Strong interpersonal and presentation skills

Skills

Required:KubernetesSQL / Database technologiesREST APIs & Integrations
Nice to have:AI frameworks

Benefits

  • Flexible PTO with at least 25 days off annually
  • 16 weeks fully paid parental leave
  • Comprehensive medical, dental, and vision coverage for employees and dependents
  • 401(k) retirement plan
  • Professional development budget, conference sponsorship, and book reimbursement
  • Commuter benefits and monthly internet reimbursement
  • Breakfast and lunch in our San Francisco office
  • Collaborative in-person culture focused on learning, growth, and impact
Last updated Oct 22, 2026. Interested? Apply on the company site.
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About Airbyte

Open Data Movement Platform

Airbyte is the leading open data movement platform that empowers data teams in the AI era by transforming raw data into actionable intelligence. With the largest catalog of over 350 connectors, it offers low-code, no-code, and AI-powered connector development, and provides flexible deployment options across self-hosted, cloud, and hybrid environments. https://github.com/airbytehq/airbyte

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